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Hardware Maintenance Manual

Summary of Contents for T440p

Page 1: ...Hardware Maintenance Manual ThinkPad T440p...

Page 2: ...er Appendix A Notices on page 95 Third Edition July 2014 Copyright Lenovo 2013 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA...

Page 3: ...s 8 1 only 30 Refreshing your computer 30 Resetting your computer to the factory default settings 31 Using the advanced startup options 31 Using the Windows recovery environment 32 Creating and using...

Page 4: ...ower button card 75 1150 Smart card reader 76 1160 Base cover assembly 77 1170 Ethernet card 79 1180 Speaker assembly 80 1190 Microprocessor 81 1200 System board 81 1210 Fingerprint reader 84 1220 LCD...

Page 5: ...hoot problems Important This manual is intended only for trained service technicians who are familiar with ThinkPad products Use this manual along with the advanced diagnostic tests to troubleshoot pr...

Page 6: ...iv Hardware Maintenance Manual...

Page 7: ...oolcase away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Make sure that your sleeves are fastened or roll...

Page 8: ...e safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or b...

Page 9: ...r pinched cables 9 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling devices that are sensitive to electrostatic discharge Any computer part...

Page 10: ...ents Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notice...

Page 11: ...DANGER DANGER DANGER DANGER DANGER Chapter 1 Safety information 5...

Page 12: ...6 Hardware Maintenance Manual...

Page 13: ...PERIGO PERIGO PERIGO PERIGO PERIGO Chapter 1 Safety information 7...

Page 14: ...PERIGO PERIGO PERIGO DANGER DANGER 8 Hardware Maintenance Manual...

Page 15: ...DANGER DANGER DANGER DANGER DANGER DANGER Chapter 1 Safety information 9...

Page 16: ...VORSICHT VORSICHT VORSICHT VORSICHT 10 Hardware Maintenance Manual...

Page 17: ...VORSICHT VORSICHT VORSICHT VORSICHT Chapter 1 Safety information 11...

Page 18: ...12 Hardware Maintenance Manual...

Page 19: ...Chapter 1 Safety information 13...

Page 20: ...14 Hardware Maintenance Manual...

Page 21: ...Chapter 1 Safety information 15...

Page 22: ...16 Hardware Maintenance Manual...

Page 23: ...Chapter 1 Safety information 17...

Page 24: ...18 Hardware Maintenance Manual...

Page 25: ...ore completing the service action To download software fixes drivers and UEFI BIOS go to http www lenovo com ThinkPadDrivers and follow the instructions on the screen Use the following strategy to pre...

Page 26: ...lt and shipped directly to the customer The machine label and eSupport will load these products as the 4 character MT 4 character model and 2 character country code The model is CTO1 and the default c...

Page 27: ...general FRU list for a product do the following 1 Go to http www lenovo com support 2 Click Parts Accessories 3 Follow the instructions on the screen to select product 4 Click Products and Parts Deta...

Page 28: ...22 Hardware Maintenance Manual...

Page 29: ...failures can occur for a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors Consider replacing a FRU only when a prob...

Page 30: ...ook computers Note The diagnostic tests are intended to test only ThinkPad products The use of non ThinkPad products prototype cards or modified options can lead to false indications of errors and inv...

Page 31: ...nables you to test memory modules and internal storage devices view system information and check and recover bad sectors on internal storage devices To run the UEFI diagnostic program do the following...

Page 32: ...g hints 3 When the logo screen is displayed repeatedly press and release the F12 key When the Boot Menu window opens release the F12 key 4 Use the arrow keys to select USB HDD and then press Enter The...

Page 33: ...er cable See the following illustration Pin Voltage V dc 1 20 2 0 3 Ground 20V 1 3 2 Note Output voltage of pin 2 of the ac power adapter might differ from the one you are servicing 3 If the voltage i...

Page 34: ...rging replace the battery pack 4 Check the battery status icon again If the same error still exists replace the system board Checking the coin cell battery To check the coin cell battery do the follow...

Page 35: ...ecovery process Applications and Drivers Recovery Disc one or more discs This disc restores the preinstalled applications and drivers on the computer Supplemental Recovery Disc This disc contains addi...

Page 36: ...nkPad Setup program Note After restoring a drive to the factory default settings you might need to reinstall some device drivers Using the Windows recovery solutions for Windows 8 and Windows 8 1 only...

Page 37: ...ange PC settings Update and recovery Recovery 2 In the Remove everything and reinstall Windows section click Get started Then click Next to confirm the operation 3 Depending on your needs do one of th...

Page 38: ...make a backup copy of all the data that you want to keep To create recovery media do the following Note Ensure that your computer is connected to ac power 1 Move your pointer to the top right or bott...

Page 39: ...go to http go microsoft com fwlink LinkID 263800 Passwords As many as three passwords may be needed for any ThinkPad notebook computer the power on password the hard disk password and the supervisor p...

Page 40: ...e 58 3 Remove the coin cell battery For instructions on how to remove the coin cell battery see 1080 Coin cell battery on page 65 Wait for a few seconds 4 Reinstall the coin cell battery 5 Reinstall t...

Page 41: ...t on the Turn off monitor timer in the operating system expires the LCD backlight turns off To put the computer into screen blank mode do the following 1 Right click the battery gauge on the taskbar 2...

Page 42: ...or solid state drive Symptom to FRU index This section contains following information Numeric error codes on page 37 Error messages on page 38 Beep symptoms on page 38 No beep symptoms on page 39 LCD...

Page 43: ...sword retry count exceeded 1 Run the ThinkPad Setup program The retry count will be reset Then save the current settings by pressing F10 2 Replace the system board 1802 Unauthorized network card is pl...

Page 44: ...for this system Press the ESC key to continue Replace the battery This system does not support batteries that are not genuine Lenovo made or authorized The system will continue to boot but may not ch...

Page 45: ...all ThinkPad notebooks purchased on 1 January 2008 or later Lenovo will not provide warranty replacement if the LCD is within specifications because we cannot guarantee that any replacement LCD will...

Page 46: ...rrectly See Power system checkout on page 26 1 Turn off the computer 2 Visually check each FRU for damage Replace any damaged FRU 3 Remove or disconnect all of the following devices a Non ThinkPad dev...

Page 47: ...that show the status of the computer 2 3 4 5 6 Table 7 Status indicators Indicator Meaning 1 Speaker mute indicator On The speakers are muted 2 Microphone mute indicator On The microphones are muted 3...

Page 48: ...computer is entering hibernation mode 5 Fn Lock indicator Off The Fn Lock function is disabled To initiate the special function of each key press the corresponding function key directly To input F1 F1...

Page 49: ...indows 8 and Windows 8 1 Views all the programs Fn Esc Press Fn Esc to enable or disable the Fn Lock function When the Fn Lock function is disabled The Fn Lock indicator is off To initiate the special...

Page 50: ...44 Hardware Maintenance Manual...

Page 51: ...ter controls connectors and indicators Front view 2 2 1 3 4 5 6 7 8 9 11 12 10 1 Camera on some models 7 Serial UltrabayTM Enhanced bay 2 Microphones 8 Smart card slot on some models 3 Power button 9...

Page 52: ...rt connector 2 Video Graphics Array VGA connector 5 USB 3 0 connectors 3 Audio connector 6 Media card reader Bottom view 2 1 3 5 4 1 Battery 4 Keyboard drainage holes 2 SIM card slot 5 Speaker 3 Docki...

Page 53: ...Manual An electronic version of this manual can be found at http www lenovo com UserManuals Follow the on screen instructions to find the manual for your product You might be required to return the d...

Page 54: ...8 10 9 13 14 15 16 11 12 24 25 Table 9 Major FRUs and CRUs No FRU descriptions Self service CRU Optional service CRU 1 LCD unit No No 2 Keyboard bezel assembly No No 3 Fingerprint reader card No No 4...

Page 55: ...ll battery Yes No 12 M 2 wireless WAN card or M 2 solid state drive No Yes 13 M 2 wireless LAN card No Yes 14 External battery Yes No 15 Base cover assembly No No 16 Big door Yes No 17 Speaker assembl...

Page 56: ...LCD FRUs 2 6 2 1 2 2 2 3 2 4 2 5 7 7 7 8 Table 10 LCD FRUs No FRU descriptions Self service CRU Optional service CRU 1 LCD bezel No No 2 LCD hinge No No 50 Hardware Maintenance Manual...

Page 57: ...LCD panel No No Miscellaneous parts and other FRUs Table 11 Miscellaneous part FRU descriptions Self service CRU Optional service CRU Screw pack No No Table 12 Other FRUs FRU descriptions Self service...

Page 58: ...52 Hardware Maintenance Manual...

Page 59: ...might be required to return the defective part that is replaced by the CRU When return is required 1 return instructions a prepaid shipping label and a container will be included with the replacement...

Page 60: ...ind the serial number of the system unit on the bottom of the computer try the following method to get the number Note Before you perform the operation ensure that the UEFI Legacy setting within the S...

Page 61: ...pe 2 under Enter the action desired then press Enter The Auto UUID generation utility interface is displayed 6 Type y under Change UUID OK Y N then press Enter A new UUID is created and written If a v...

Page 62: ...ect 1 Write ECA rework number from EEPROM and follow the instruction To write box build date select 4 Write box build date from EEPROM and follow the instruction on the screen If the system board is b...

Page 63: ...ines 1 Do not try to service any computer unless you have been trained and certified An untrained person runs the risk of damaging parts 2 Before replacing any FRU review Chapter 8 FRU replacement not...

Page 64: ...ut of their use The Lenovo Solution Center program provides an automatic battery diagnostic test that determines if the battery pack is defective A battery pack FRU should not be replaced unless this...

Page 65: ...ss remove this FRU 1010 External battery pack on page 58 Removal steps of the big door 1 1 Step Screw quantity Color Torque 1 M2 5 8 mm flat head nylon coated 2 Black 0 392 Nm 4 0 kgf cm Chapter 9 Rem...

Page 66: ...be peeled off from the old big door and then adhered to the new big door 1 System label 15 China Telecom label 2 Geo label 16 China WWAN label 3 S N label 17 China Model label 4 WWAN MAC label 18 Gen...

Page 67: ...hock Improper handling can cause damage and permanent loss of data Before removing the drive have the user make a backup copy of all the information on it if possible Never remove the drive while the...

Page 68: ...040 Optical drive For access remove these FRUs in order 1010 External battery pack on page 58 1020 Big door on page 59 Removal steps of optical drive Release the captured screw 1 1 2 Step Screw quanti...

Page 69: ...remove these FRUs 1010 External battery pack on page 58 1020 Big door on page 59 Removal steps of the M 2 wireless LAN card 2 1 1 Step Screw quantity Color Torque 2 M2 3 mm flat head nylon coated 1 Bl...

Page 70: ...e card 1060 M 2 wireless WAN card or M 2 solid state drive For access remove these FRUs 1010 External battery pack on page 58 1020 Big door on page 59 Removal steps of the M 2 wireless WAN card or M 2...

Page 71: ...59 Removal steps of the memory module 2 1 1 When installing Insert the notched end of the memory module into the memory slot at an angle of about 20 degrees Press the memory module in firmly and pivo...

Page 72: ...cell battery 2 1 1 When installing Ensure that the connector is firmly attached 1090 Fan assembly For access remove these FRUs 1010 External battery pack on page 58 1020 Big door on page 59 Removal st...

Page 73: ...erfect contact with a component For the new thermal fan assembly you must peel the thin film off from the rubbers Ensure that the connector of the thermal fan is attached firmly 1100 Keyboard For acce...

Page 74: ...use the flat end of the multi tool in the shipping package of the new keyboard to slide the keyboard forward by 2 5 mm 0 1 inch Note Do not press and hold the keys while sliding the keyboard frame oth...

Page 75: ...Use the cross end of the multi tool to loosen the screws 2 4 3 6 7 8 9 5 Chapter 9 Removing or replacing a FRU 69...

Page 76: ...dge of the keyboard is under the frame of the keyboard bezel 7 7 Ensure that the screw heads are exposed completely Otherwise reveal the screw heads by sliding the keyboard frame forward with the flat...

Page 77: ...keyboard frame backward by 2 5 mm 0 1 inch with the flat end of the keyboard multi tool to hide the latches of the keyboard frame under the keyboard bezel Note Do not press and hold the keys while sl...

Page 78: ...ssembly For access remove these FRUs in order 1010 External battery pack on page 58 1020 Big door on page 59 1030 Hard disk drive or solid state drive on page 61 1050 M 2 wireless LAN card on page 63...

Page 79: ...move the screws 2 in ascending alphabetical order a to d as illustrated 1d 1b 1a 1g 1c 2b 2c 2d 1f 1e 2a Step Screw quantity Color Torque 1 M2 3 mm big head nylon coated 7 Black 0 181 Nm 1 85 kgf cm 2...

Page 80: ...ched Remove the keyboard bezel assembly 7 7 7 7 7 7 7 7 7 8 1130 Touch pad For access remove these FRUs 1010 External battery pack on page 58 1020 Big door on page 59 1100 Keyboard on page 67 1120 Key...

Page 81: ...coated 4 Black 0 181 Nm 1 85 kgf cm 1140 Power button card For access remove these FRUs 1010 External battery pack on page 58 1020 Big door on page 59 1100 Keyboard on page 67 1120 Keyboard bezel ass...

Page 82: ...talling Ensure that the connector is firmly attached 1150 Smart card reader For access remove these FRUs 1010 External battery pack on page 58 1020 Big door on page 59 1100 Keyboard on page 67 1120 Ke...

Page 83: ...emove these FRUs in order 1010 External battery pack on page 58 1020 Big door on page 59 1120 Keyboard bezel assembly on page 72 Removal steps of the base cover assembly Remove the screws 1 in ascendi...

Page 84: ...Detach the connectors 4 3 2 When installing Ensure that the connectors are firmly attached 5 5 5 5 5 78 Hardware Maintenance Manual...

Page 85: ...and the connectors are firmly attached Remove the base cover assembly 7 1170 Ethernet card For access remove these FRUs 1010 External battery pack on page 58 1020 Big door on page 59 1160 Base cover...

Page 86: ...kgf cm 1180 Speaker assembly For access remove these FRUs 1010 External battery pack on page 58 1020 Big door on page 59 1160 Base cover assembly on page 77 Removal steps of the speaker assembly 1 1 2...

Page 87: ...from a height of as little as 6 inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6000 G s of shock Be careful not to drop the system board on a bench top that...

Page 88: ...sembly on page 66 1160 Base cover assembly on page 77 The following components on the top side of the system board is extremely sensitive When you service the system board avoid any kind of rough hand...

Page 89: ...p Screw quantity Color Torque 5 M2 3 mm big head nylon coated 4 Black 0 181 Nm 1 85 kgf cm When installing Ensure that the connectors are firmly attached to the system board Chapter 9 Removing or repl...

Page 90: ...e 63 1060 M 2 wireless WAN card or M 2 solid state drive on page 64 1070 Memory module on page 65 1080 Coin cell battery on page 65 1090 Fan assembly on page 66 1100 Keyboard on page 67 1120 Keyboard...

Page 91: ...59 1100 Keyboard on page 67 1120 Keyboard bezel assembly on page 72 Removal steps of the LCD unit 2 1 3 Step Screw quantity Color Torque 1 M2 3 mm flat head nylon coated 1 Black 0 181 Nm 1 85 kgf cm...

Page 92: ...you route the cables ensure that they are not subject to any tension Tension could cause the cables to be damaged by the cable guides or a wire to be broken 7 8 7 8 Step Screw quantity Color Torque 7...

Page 93: ...ess remove these FRUs 1010 External battery pack on page 58 1020 Big door on page 59 1160 Base cover assembly on page 77 1220 LCD unit on page 85 Removal steps of the dc in cable assembly 1 3 2 2 Chap...

Page 94: ...der 1010 External battery pack on page 58 Removal step of the LCD bezel assembly 1 1 1 1 1 1 When installing Ensure that a new LCD front bezel is used Install a new LCD front bezel whenever theold one...

Page 95: ...Removal steps of the LCD panel 1 1 1 1 Step Screw quantity Color Torque 1 M2 3mm big head nylon coated 4 Black 0 181 Nm 1 85 kgf cm 2 Chapter 9 Removing or replacing a FRU 89...

Page 96: ...of the LCD cable assembly 1 2030 LCD hinge For access remove these FRUs in order 1010 External battery pack on page 58 1020 Big door on page 59 1220 LCD unit on page 85 2010 LCD bezel assembly on pag...

Page 97: ...Black 0 392 Nm 4 0 kgf cm 2 2 2 2 2040 Camera microphone combo card For access remove these FRUs 1010 External battery pack on page 58 1020 Big door on page 59 2010 LCD bezel assembly on page 88 2020...

Page 98: ...LCD rear cover assembly For access remove these FRUs in order 1010 External battery pack on page 58 1020 Big door on page 59 1220 LCD unit on page 85 2010 LCD bezel assembly on page 88 2020 LCD panel...

Page 99: ...sembly 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 3 3 Attention As you route the cables ensure that they are not subject to any tension Tension could cause the cables to be damaged by the cable guides or a wire...

Page 100: ...c d a Antenna locations a Wireless LAN auxiliary antenna black b Wireless WAN auxiliary antenna blue c Wireless WAN main antenna orange d Wireless LAN main antenna white 94 Hardware Maintenance Manua...

Page 101: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not in...

Page 102: ...owing terms are trademarks of Lenovo in the United States other countries or both Lenovo ThinkPad TrackPoint Ultrabay Microsoft Windows and Windows Server are trademarks of the Microsoft group of comp...

Page 103: ...ustomer Replaceable Unit CTO Configure To Order EAIA Enhanced Asset Information Area EEPROM Electrically Erasable Programmable Read Only Memory EFI Extensible Firmware Interface ESD Electrostatic disc...

Page 104: ...98 Hardware Maintenance Manual...

Page 105: ......

Page 106: ...Part Number SP40A25467_02 Printed in China 1P P N SP40A25467_02 1PSP40A25467_02...

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