Troubleshooting
GBTT3LBA_V(3).DOC
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5.2 Troubleshooting when printing
Problem
Cause
Remedy
Gaps in printing image
Print head soiled
Clean print head
Printing roller soiled or damaged
Clean or replace printing roller
Print head defect (failure of heating
dots)
Replace print head
Print image too pale or
too dark
Unsuitable combination of labels and
ink ribbon
Use suitable combination
Wrong setting for label width and
thickness
Change setting for label width and
thickness
Wrong printing mode
Check whether thermo direct or
thermotransfer printing has been selected
Wrong temperature setting
Check the temperature setting in the
application software.
Wrong print speed
Check the print speed setting in the
application software. The slower the speed,
the better the print contrast.
Please address any questions to our technical hotline in Germany
Tel.: 00 49 781/9616-36, Fax: 00 49 781/9616-30, E-Mail: [email protected]
For clients from Switzerland: Tel.: 00 41 61751/9100, Fax: 00 41 61751/9101,
E-Mail: [email protected]
