THERMOROSSI PIDRA 18, Installation, Use And Maintenance Manual

Page: 52 / 54

Installation, use and maintenance guide
PIDRA 18
Page 51
ENG
12.3 TROUBLESHOOTING CAUSE / SOLUTION
PROBLEM POSSIBLE CAUSE SOLUTION
PELLETS DO NOT
DROP INTO THE
BRAZIER
PELLET TANK IS EMPTY
THE
“NO PELLET – CLEAN BURNER”
ALARM IS SHOWN ON THE
DISPLAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN FILL UP THE TANK WITH
PELLETS
PELLET SCREW FEEDER BLOCKED BY FOREIGN OBJECT SUCH AS
NAIL, NYLON, PIECE OF WOOD, THE “
NO PELLET
– CLEAN BURNER ”
ALARM IS SHOWN ON THE DISPLAY
CUT OFF THE POWER AND REMOVE THE FOREIGN OBJECT
FROM THE TANK.
SMOKE EXHAUST NOT FREE, OR WITH TERMINAL THAT OBSTRUCTS
THE PASSAGE OF SMOKE, THE
“SMOKE NO OUT – CHECK OUTLET”
ALARM IS SHOWN ON THE DISPLAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN CHECK THE SMOKE EXHAUST
AS IT COULD BE DIRTY OR BLOCKED
OUTLET TERMINAL CLOGGED BECAUSE A GRILL OR TERMINAL HAS
BEEN INSERTED WHICH PREVENTS THE FREE PASSAGE OF SMOKE,
THE
“SMOKE NO OUT – CHECK OUTLET”
ALARM IS SHOWN ON THE
DISPLAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN REMOVE THE TERMINAL AND
REPLACE IT WITH A MORE SUITABLE ONE
A LONG GUST OF WIND HAS CAUSED THE APPLIANCE TO GO INTO
SAFETY MODE.
THE
“SMOKE NO OUT – CHECK OUTLET”
ALARM IS SHOWN ON THE
DISPLAY
CLEAN THE BRAZIER AS DESCRIBED IN THIS USE AND
MAINTENANCE GUIDE, DE-ENERGISE THE APPLIANCE THEN
POWER UP AGAIN
THE PELLET FEED MOTOR IS NOT WORKING, THE
“NO PELLET –
CLEAN BURNER”
ALARM IS SHOWN ON THE DISPLAY
CONTACT OUR TECHNICAL ASSISTANCE SERVICE FOR
REPLACEMENT OF THE PART
THE RESET THERMOSTAT TRIPS AND LOCKS THE GEARMOTOR,
THE
“ALARM T.MAX – CHECK WATER CIRCUIT/PUMP”
MESSAGE IS
SHOWN ON THE DISPLAY
CHECK THE RECEPTIVITY OF THE SYSTEM OR THE
OPERATION OF THE CIRCULATING PUMP, WAIT FOR THE
APPLIANCE TO COOL DOWN AND RESET THE THERMOSTAT
APPLIANCE DOOR OPEN, THE
“SMOKE NO OUT – CHECK OUTLET”
ALARM IS SHOWN ON THE DISPLAY
CLOSE THE AIRTIGHT DOOR OF THE APPLIANCE
THE APPLIANCE
ACCUMULATES
PELLETS IN THE
BRAZIER WHILE
OPERATING
SMOKE EXHAUST NOT FREE, OR WITH TERMINAL THAT OBSTRUCTS
THE PASSAGE OF SMOKE
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN CHECK THE SMOKE EXHAUST
AS IT COULD BE DIRTY OR BLOCKED OR REMOVE THE
TERMINAL AND REPLACE IT WITH A MORE SUITABLE ONE
THE BRAZIER IS VERY DIRTY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE
THE APPLIANCE DOOR IS NOT TIGHT, THE GASKET IS WORN
FIRMLY CLOSE THE DOOR OR CONTACT THE TECHNICAL
ASSISTANCE SERVICE FOR REPLACEMENT OF THE SEAL
PELLET WITH ASH DEPOSIT GREATER THAN STANDARD OR OF
DUBIOUS QUALITY
CLEAN THE BRAZIER AND SET OPERATING PROGRAM
LEVEL 2, AS INSTRUCTED IN THIS USE AND MAINTENANCE
GUIDE. IF THIS DOES NOT SUFFICE, CHANGE TO A BETTER
QUALITY OF PELLETS
THE APPLIANCE
LEAKS SMOKE
INTO THE ROOM
OCCURS THE FIRST TIME THE APPLIANCE IS SWITCHED ON AS THE
SILICONE PAINT IS BEING BAKED
RUN THE APPLIANCE AT HIGH POWER LEVELS FOR A FEW
DAYS
THE SMOKE EXHAUST IS NOT SEALED CORRECTLY
CHECK THE TIGHTNESS OF THE FLUE OUTLET,
PARTICULARLY THE CONDITION OF THE EXHASUT PIPES
AND THE TIGHTNESS OF THE SEALS
IF SMOKE BEGINS TO LEAK FROM THE APPLIANCE TOWARDS THE
END OF THE STARTUP SEQUENCE: DIRTY BRAZIER, STARTUP
SUCCESSFUL BUT WITH CONSIDERABLE DELAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE
IF SMOKE BEGINS TO LEAK FROM THE APPLIANCE TOWARDS THE
END OF THE STARTUP SEQUENCE: DELAYED START BECAUSE THE
SCREW FEEDER WAS EMPTY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN FILL UP THE TANK WITH
PELLETS
OVERPRESSURE RELIEF VALVE TRIPPING
MAKE SURE THAT ALL THE CLEANING, ROUTINE AND
EXTRAORDINARY MAINTENANCE INSTRUCTIONS SET OUT IN
THIS USE AND MAINTENANCE GUIDE ARE STRICTLY
ADHERED TO
THE APPLIANCE
ENTERS ALARM
MODE A FEW
MINUTES AFTER
THE START
SEQUENCE HAS
ENDED
DELAYED START BECAUSE THE SCREW FEEDER WAS EMPTY
THE
“FAILED START – CLEAN BURNER”
ALARM IS SHOWN ON THE
DISPLAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN FILL UP THE TANK WITH
PELLETS
START UP HAS BEEN GREATLY DELAYED BECAUSE THE BRAZIER IS
DIRTY:
THE
“FAILED START – CLEAN BURNER”
ALARM IS SHOWN ON THE
DISPLAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE
THE APPLIANCE
DOES NOT
START UP
THE SPARK PLUG IS NOT WORKING
THE
“FAILED START – CLEAN BURNER”
ALARM IS SHOWN ON THE
DISPLAY
CONTACT THE TECHNICAL ASSISTANCE SERVICE FOR
REPLACEMENT OF THE SPARK PLUG
THE PELLET TANK OR SCREW FEEDER IS EMPTY
THE
“FAILED START – CLEAN BURNER”
ALARM IS SHOWN ON THE
DISPLAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN FILL UP THE TANK WITH
PELLETS
EXCESSIVE DRAUGHT IN THE FLUE OUTLET
THE
“FAILED START – CLEAN BURNER”
ALARM IS SHOWN ON THE
DISPLAY
HAVE THE FLUE OUTLET DRAUGHT CHECKED
THE HOLE OF THE SPARK PLUG SEAT IS CLOGGED WITH
COMBUSTION RESIDUES
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE
THE GLASS IS
COVERED IN
BLACK SOOT OR
SHOWS HALOS
POOR QUALITY PELLETS
THE APPLIANCE ACCUMULATES PELLETS IN THE BRAZIER
CLEAN THE BRAZIER AND SET OPERATING PROGRAM
LEVEL 2, AS INSTRUCTED IN THIS USE AND MAINTENANCE
GUIDE. IF THIS DOES NOT SUFFICE, CHANGE TO A BETTER
QUALITY OF PELLETS
THE APPLIANCE OPERATES WITH FREQUENT ON-OFF CYCLES
THE APPLIANCE SHOULD RUN FOR LONGER PERIODS OF
TIME TO REDUCE THE NUMBER OF ON/OFF EVENTS
THE FLUE OUTLET HAS POOR DRAUGHT
HAVE THE FLUE OUTLET DRAUGHT CHECKED AND IF
NECESSARY MAKE THE APPROPRIATE MODIFICATIONS
IF THE PRODUCT IS NEW THAT COULD BE CAUSED BY THE
EVAPORATION OF SOLVENTS PRESENT IN THE SILICONE
CLEAN THE GLASS WITH A NON-ABRASIVE WET CLOTH
PROBLEM POSSIBLE CAUSE SOLUTION
THE TEMPERATURE OF THE
APPLIANCE DOES NOT RISE
ROOM TEMPERATURE THERMOSTAT SET TOO LOW,
APPLIANCE OPERATES INTERMITTENTLY
OPERATE FOR LONGER PERIODS OR AT A HIGHER POWER
LEVEL BY SETTING A HIGHER ROOM TEMPERATURE
SURFACE AREA TO HEAT IS TOO BIG OR TOO COLD OPERATE FOR LONGER PERIODS OR AT A HIGHER POWER