50
Problems
Check
The screen of the control
panel does not turn on .
Make sure the switch on the back or on the side of the device is in
position I .
Make sure the device is connected to the electrical system .
The ring around the
button "On / Standby"
does not light up .
Check the brightness setting level (
see Expert Menu section
) .
The device is not heating .
If the device is in programming mode, make sure the programming
in set at COMFORT .
Make sure the circuit breakers of the system are activated or that
the load shedder (
if you have one
) did not out powered the heater .
If the temperature of the room is higher than the set temperature,
it is normal the device is not heating .
The device is heating all
the time .
Make sure the device is not located near an air stream or
the set temperature was not increased .
The device is not heating
enough .
Increase the Comfort set temperature .
If it is set at the maximum temerature, check the following:
- Check if another heating mode exists in the room .
- Make sure your device is only heating the room (closed door) .
- Have the power supply to the device checked .
- Check if the power of your device is adapted to the size of your
room (
we recommend an average of 100 W/m2 for a ceiling height of
2,50m or 40W/m3
) .
The surface of the device
is very hot .
It is normal for the device to be hot when in use . The maximum
surface temperature is limited according to the NF Electricity
Performance Standard . However, if you feel that your device is still
too hot, make sure the power is adapted to the size of your room
(
we recommend 100W/m² for a ceiling height of 2,50m or 40W/m3
)
and that the device is not placed near an air stream which would
affect its control mechanism .
The device does not follow
internal programming
commands .
Check the set date and time .
Make sure the device is in PROG MODE and internal programming
is selected .
The device does not follow
external programming
commands .
Make sure the programming unit is used properly (see the operating
instructions of the Control Unit) . Make sure the device is in PROG
MODE and the external control is selected .
Troubleshooting
