Thermoplan Black&Whute3 CBT Troubleshooting Manual Download Page 36

REV-1

6.36

© 2011 by Thermoplan AG, Änderungen vorbehalten

SECTION 6

Technical manual

6.1 

Error messages Hydraulic module

Hydraulic module

Error no. / picture

Text

Cause

Fix

TX0101

NTC coffeeboiler open

Problem with NTC in coffee boiler

Check NTC and if necessary 
exchange

TX0115

Flow error

Too low water flow

1. Open mains water connection
2. Empty grounds drawer
3. Perform rinse
4. Check flowmeter
5. Check pump

TX0116

Overtime error

Product is not dispensed correctly 
because of too low water flow

1. Dispense product again
2. Check flowmeter
3. Check pump

TX0125

Waterflow error

No water pressure or flowmeter 
defective

1. Open mains water connection
2. Empty grounds drawer
3. Perform rinse
4. Check flowmeter
5. Check pump

TX0141

NTC coffee boiler short-circuit

NTC on coffee boiler had a short 
circuit

Change NTC on coffee boiler

TX0151

No waterflow detected

No water pressure or flowmeter 
defective

1. Open mains water connection
2. Empty grounds drawer
3. Perform rinse
4. Check flowmeter
5. Check pump

TX0154

Milk pump: no pulse

Milk pump not recognised

TX0155

Water pump: no pulse

Milk pump not recognised

TX0161

Please wait

Machine rinses

Wait until rinse is finished

TX0201

Cold start rinse 
Please press rinse key

Rinse for start- and warm-up of 
machine

Press rinse key

Summary of Contents for Black&Whute3 CBT

Page 1: ...REV 1 6 1 CT CTM CTS CTMS CBT CBTM CTMC TS SECTION 6 2011 by Thermoplan AG nderungen vorbehalten Technical manual TROUBLESHOOTING FOX2...

Page 2: ...x 42 x x 43 x x 44 x x 45 x x 46 x x 47 x x 48 x x 49 x x 50 x x 51 x x 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Page REVISION Page REVISION Page REVISION 2011 by Thermopla...

Page 3: ...nt view 22 4 8 CBTM Back view 23 4 9 CBTM Bottom view 24 4 10 CBTM ISO view 25 4 11 CBTM ISO view 2 26 5 Mechanical module 27 5 1 Error messages 27 5 2 Water circulation 29 5 3 ISO view 30 5 4 Top vie...

Page 4: ...TX0110 Voltage low Chassis Kap 4 1 TX0111 Voltage high Chassis Kap 4 1 TX0113 Piston error Chassis Kap 4 1 Mechanics Kap 5 1 TX0114 Bean hopper empty right hand side Mechanics Kap 5 1 TX0115 Flow erro...

Page 5: ...45 Add coffee beans Press ok to proceed product dispensing Mechanics Kap 5 1 TX0146 Press stop key Chassis Kap 4 1 TX0149 Insert coffe pad Chassis Kap 4 1 TX0150 Remove cleaning tablets Chassis Kap 4...

Page 6: ...ON 6 Technical manual Error no Text Affects module TX0188 Check milk temperature Chassis Kap 4 1 TX0201 Cold start rinse Please press rinse key Chassis Kap 4 1 Hydraulics Kap 6 1 TX0241 Machine rinsin...

Page 7: ...ter code and confirm with The service menu can always be left by pressing the top left corner of the display 2 3 1 5 6 4 8 9 7 Enter PIN 3 Following screen appears There are two different codes which...

Page 8: ...er 0 x x x x x x Brewing motor in endposition Shows if the brew chamber on the mechanical module is in it s starting position touches the end switch x x x x x x Motorrotation detected Turn the spindle...

Page 9: ...Heater is not secured against overheating x x Brewvalve Brew valve on valve block opens you should hear a click noise x x x x x x Bypassvalve Bypass valve on valve block opens you should hear a click...

Page 10: ...he system check menu also contains an option to check the touchscreen for it s functionality Press on Touchpanel test to start the test program A grid will appear on the screen After every touch on th...

Page 11: ...stest way Requirement The CF card must be formatted with FAT or FAT32 NTFS data system does not work Step 1 Switch off machine Wait for 10 seconds Switch machine back on If this action does not solve...

Page 12: ...see section 3 3 Overview FOX Print and 3 4 Overview CPU CAUTION The machine must be turned off at the main switch before plugging the connection cable in or out Else there can be discharges on the el...

Page 13: ...n FOX Connection LED CPU blinking connection OK The FOX Print is located on the back of the touchscreen The CPU is located on the back of the chassis see particular chassis ISO views Connection cable...

Page 14: ...n appliance Since the first product dispensing 48 hours have passed coffee pro ducts only or 24 hours have passed if milk products were dispensed Machine must be cleaned to unlock Clean machine TX0110...

Page 15: ...ervice mode so consumers do not try to fix the problem themselves Press and hold until actual display message shows up Follow orders or look the actual message up in error list for further information...

Page 16: ...restart cleaning procedure TX0167 Cleaning interrupted Remove grounds drawer Cleaning has been interrupted Remove and reinsert grounds drawer TX0174 Remove and empty grounds drawer Grounds drawer has...

Page 17: ...ehalten Technical manual Hydraulic clip Cleaning Cleaning Check valve Tea Brew Brew not used Mechanical clip Cleaning key Connection mechanical module Hydraulic clip Mechanical clip Main switches CPU...

Page 18: ...REV 1 6 18 2011 by Thermoplan AG nderungen vorbehalten SECTION 6 Technical manual Connections hydraulic module Net clips Connectioin mechanical module 4 3 CTM Back view 4 Chassis...

Page 19: ...REV 1 6 19 SECTION 6 2011 by Thermoplan AG nderungen vorbehalten Technical manual Flooding area Flooding sensors Drain Main water connection 4 4 CTM Bottom view 4 Chassis...

Page 20: ...REV 1 6 20 2011 by Thermoplan AG nderungen vorbehalten SECTION 6 Technical manual Main switch Cleaning key CPU 4 5 CTM ISO view 4 Chassis...

Page 21: ...REV 1 6 21 SECTION 6 2011 by Thermoplan AG nderungen vorbehalten Technical manual Cleaning key Power print Powerboard Milk valve Drain gate valve 4 6 CTM ISO view 2 4 Chassis...

Page 22: ...chnical manual Connection Hydraulic module Main switch Hydraulic clip Hydraulic clip Cleaning Cleaning Check valve Tea Brew Brew not used Hydraulic clip Cleaning key Connection Brew module Connection...

Page 23: ...REV 1 6 23 SECTION 6 2011 by Thermoplan AG nderungen vorbehalten Technical manual Connection hydraulic module Net clips Connection brew module Connection mechanical module 4 8 CBTM Back view 4 Chassis...

Page 24: ...REV 1 6 24 2011 by Thermoplan AG nderungen vorbehalten SECTION 6 Technical manual Flooding area Flooding sensors Check valve Main water connection 4 9 CBTM Bottom view 4 Chassis...

Page 25: ...REV 1 6 25 SECTION 6 2011 by Thermoplan AG nderungen vorbehalten Technical manual Main switches Cleaning key CPU 4 10 CBTM ISO view 4 Chassis...

Page 26: ...REV 1 6 26 2011 by Thermoplan AG nderungen vorbehalten SECTION 6 Technical manual Cleaning key Powerprint Powerboard Milk valve Drain gate valve 4 11 CBTM ISO view 2 4 Chassis...

Page 27: ...on Try dispensing product again Perform a rinse Check mechanical module gear belt brew cylinder mobile piston micro switch fix piston TX0114 Bean hopper empty right hand side Bean hopper right is empt...

Page 28: ...eed product dispensing Run out of beans during product dispensing Refill beans and confirm with OK button TX0162 Error grinder right hand side Grinder error right hand side 1 Empty grounds drawer vacu...

Page 29: ...hamber over mobile piston Through grinded coffee Through fix piston Coffee outlet Brew valve Hot water from coffee boiler Brew valve Connector for mec module Teflon pipe to brew chamber Through fix pi...

Page 30: ...G nderungen vorbehalten SECTION 6 Technical manual Grinder right Brew chamber motor Grinder left Grinder motor Brew chamber Coffee outlet Connection Gear belt Brew chamber drive Coffee outlet valve 5...

Page 31: ...nical manual Gear Gear belt Brew chamber drive Connection mechanical module Connection cleaning Brew chamber motor Grinder right Grinder left Coarsness setting Coarsness setting Grinder motor Brew cha...

Page 32: ...Thermoplan AG nderungen vorbehalten SECTION 6 Technical manual Gear Connection cleaning Gear belt Grinder drive Connection mechanical module Gear belt Brew chamber drive Grinder motor 5 5 Back view 5...

Page 33: ...REV 1 6 33 SECTION 6 2011 by Thermoplan AG nderungen vorbehalten Technical manual Connection cleaning Connection mechanical module Gear belt Grinder drive 5 6 Bottom view 5 Mechanical module...

Page 34: ...2011 by Thermoplan AG nderungen vorbehalten SECTION 6 Technical manual Brew chamber Spindle Backmost bearing block Front bearing block Brew chamber motor Fix piston 5 7 ISO view Brewing unit 5 Mechani...

Page 35: ...motor heaters 2 Brew motor 24VDC 9 not set 16 not set 23 not set 3 Brew motor 5VDC 10 not set 17 not set 24 N Grinder 1 4 GND micro switch brew motor 11 Reed bean hopper 2 18 not set 25 N Grinder 2 5...

Page 36: ...meter 3 Check pump TX0125 Waterflow error No water pressure or flowmeter defective 1 Open mains water connection 2 Empty grounds drawer 3 Perform rinse 4 Check flowmeter 5 Check pump TX0141 NTC coffee...

Page 37: ...ion hydraluic module Tea connection Air regulator warm Air regulator cold Heater cutout after over heating press middle button in again Tea valve Milk outlet Overpressure Drain Hot water boiler Heater...

Page 38: ...lten SECTION 6 Technical manual Air valve Tea valve Connections Hydraulic module Flowmeter Hot water boiler Overpressure valve Brew valve Tea connection Cleaning connection Brew connection Pump unit N...

Page 39: ...REV 1 6 39 SECTION 6 2011 by Thermoplan AG nderungen vorbehalten Technical manual Milk way Cleaning way Rinse way 6 4 Milk way pump unit 6 Hydraulic module...

Page 40: ...REV 1 6 40 2011 by Thermoplan AG nderungen vorbehalten SECTION 6 Technical manual Water way Cleaning way 6 5 Water way pump unit 6 Hydraulic module...

Page 41: ...e Milk pump Air valve Rinse valve Needed to rinse the milk system after every milk product dispensing Clean valve Needed to clean the complete system Air valve Needed to add air to the milk for produc...

Page 42: ...6 42 2011 by Thermoplan AG nderungen vorbehalten SECTION 6 Technical manual Tea valve Cleaning valve Brew valve Cleaning connection Tea connection Brew connection 6 7 ISO view Valve block 6 Hydraulic...

Page 43: ...eter 25 Motor milk pump hall C 5 Milk air valve 12 Pump motors 24VDC 19 Signal NTC coffee boiler 6 Milk rinse valve 13 Pump motors 24VDC 20 Motor water pump hallA 7 Air selection valve cold milk valve...

Page 44: ...7 Brew module Error no picture Text Cause Fix TX0105 Drain tub Leckage on mechanical or hydraulic module Short circuit on tub sensors in chassis Short circuit on cable between tub sensors and CPU Chec...

Page 45: ...REV 1 6 45 SECTION 6 2011 by Thermoplan AG nderungen vorbehalten Technical manual Brew Tank Sensor unit 7 2 ISO view 7 Brew module...

Page 46: ...REV 1 6 46 2011 by Thermoplan AG nderungen vorbehalten SECTION 6 Technical manual Connection brew tank Brew tank 7 3 Ruckansicht 7 Brew module...

Page 47: ...REV 1 6 47 SECTION 6 2011 by Thermoplan AG nderungen vorbehalten Technical manual 7 4 ISO view Sensor 7 Brew module...

Page 48: ...REV 1 6 48 2011 by Thermoplan AG nderungen vorbehalten SECTION 6 Technical manual Pump Jug valve Tank drain valve 7 5 ISO view Chassis 7 Brew module...

Page 49: ...c A2 2 NTC coffee tank signal 9 not set 16 not set 23 Triac G 3 Print pressure sensor 10 not set 17 not set 24 Triac A1 N 4 Print pressure sensor 11 not set 18 Tank drain valve 25 Heater L 5 not set 1...

Page 50: ...sor TX0123 Low water level in steamboiler 1 Too low water level in steam boiler 2 Level sensor defective 1 Warten bis Boiler gef llt ist 2 Check and replace level sensor TX0124 Hot water rinse Press r...

Page 51: ...SECTION 6 2011 by Thermoplan AG nderungen vorbehalten Technical manual 8 2 ISO view 8 Steam module Level sensor Tea valve Fill valve Purge mix valve Water inlet Steam valve Security probe Pressure re...

Page 52: ...l manual 8 3 Front view 8 Steam module Pressure gauge Tea valve Main switch Drain drop Reset buttons thermal breakers Notice If there is a temperature on the steam boiler of greater than 165 C 329 F t...

Page 53: ...REV 1 6 53 20 2700 W 2700 W 20 SECTION 6 2011 by Thermoplan AG nderungen vorbehalten Technical manual 8 4 Back view 8 Steam module Heater 1 Heater 2...

Page 54: ...ressure Switch Signal 16 not set 23 A2 Triac Steam 1 3 GND 10 Pressure Switch 5VDC 17 not set 24 Gate Triac Steam 2 4 not set 11 not set 18 not set 25 A2 Triac Steam 2 5 not set 12 Mixing tea valve 19...

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