7
General instructions for use
Operation
- The machines must only be operated by trained operator staff.
- All operations other than those mentioned in this manual must only be performed
by authorized and trained service partners of Thermoplan.
- Keep your workspace clean and tidy. Disorder and unlit workspaces can lead to
accidents.
- The grounds drawer must be emptied when the corresponding notification appears
on the display. Rinse the grounds drawer with warm water and wash it with soap
water solution whenever you have finished using it.
- Do not remove the grounds by beating against the grounds drawer.
- The bean hopper must be emptied weekly and wiped with a clean, dry towel.
- Remove the drip tray if the corresponding notification is displayed and clean it with
soap water solution.
- This dispensing machine is not intended to be used by persons (including children)
with reduced physical, sensory or mental capabilities or with a lack of experience and
knowledge unless they were explicitly trained by a responsible person or briefed in
the use of the dispensing machine to ensure their safety. Children must be kept away
from the machine at all times.
Service through the service partner
A notification will appear on the coffee machine display if the machine needs to be
serviced. The machine must be serviced by trained service staff at least once every six
months.
Disposal
An authorized and trained service partner of Thermoplan has to dispose of the ma-
chine and its packaging. Do not dispose of the machine or its components youself.
Limitations of liability
- Thermoplan accepts no liability for any injuries or accidents if the safety instructions
covered in this manual are not adhered to. Additionally, liability is only accepted with-
in the boundaries of the machine (see "Scope of delivery"). Thermoplan shall be liable
for faults on the machine in accordance with the warranty regulations.
- The manufacturer cannot be held liable for any damage caused by misuse or inap-
propriate handling of the machine.
Warranty regulations
The Thermoplan manufacturer's warranty shall apply to individual components or as-
semblies for 12 months from installation or for 15 months after delivery ex works in
the event of manufacturing or construction errors.
Malfunctions due to misuse or
connecting unsuitable connections shall not be compensated.
Wear and tear parts are not covered by any warranty. The working time is not covered
by the Thermoplan factory warranty.
Each warranty claim must be recorded by the corresponding Thermoplan service part-
ner using a fully completed form that is submitted to Thermoplan.
Thermoplan reviews the claims, issues RMA numbers to them and informs the affected
reseller which spare parts need to be returned.
Safety instructions
