Model 3307/3308 _______________________________________________________________________________
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Warranty Notes
Information You Should Know Before Requesting Warranty Service
•
Locate the model and serial numbers.
A serial tag is located on the unit itself and on
the operating manual shipped with the unit.
• For equipment service or maintenance, or with technical or special application inquiries,
contact Technical Services at 1-888-213-1790 or 1-740-373-4763 (USA and Canada).
Outside the USA, contact your local distributor.
Repairs NOT Covered Under Warranty
• Calibration of control parameters.
Nominal calibrations are performed at the factory;
typically ±1°C for temperature, ±1% for gases, and ±5% for humidity. Our service person-
nel can provide precise calibrations as a billable service at your location. Calibration after
a warranty repair is covered under the warranty.
• Damage resulting from use of improper quality water, chemicals or cleaning agents
detrimental to equipment materials.
• Service calls for improper installation or operating instructions.
Corrections to any of
the following are billable services:
1) electrical service connection
2) tubing connections
3) gas regulators
4) gas tanks
5) unit leveling
6) room ventilation
7) adverse ambient temperature fluctuations
8) any repair external to the unit
• Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God,
or improper installation.
• Repairs to parts or systems resulting from unauthorized unit modifications.
• Any labor costs other than that specified during the parts and labor warranty
period, which may include additional warranty on CO
2
sensors, blower motors,
water jackets, etc.
