B·R·A·H·M·S GmbH
B·R·A·H·M·S KRYPTOR compact PLUS
User Manual (Version R08en)
Page
27
of 30
FLAG NO.
RESULT WINDOW MESSAGE
WHAT TO DO
19
“System Warning: Heated Tip
Out of Range”
• Prime the system to remove bubbles.
• If the problem persists, call the Hot Line.
20
“System Error: Interrupted”
• Reboot the system.
• If the problem persists, call the Hot Line.
21
“System Warning: Not Performed”
• Start testing or delete it from the work list.
24
“Check Results”
• The software is working properly. If the “
Flag report
” option in the combined
analytes is checked, any flag on the individual tests A1 and A2 generates a “
Check
results
” message on the combined result which makes it only acceptable manually.
25
“Math Error”
• Call the Hot Line.
26
“Reflex Test Launched”
• It is not a problem, this is an information only.
29
“Clot detected or insufficient
sample volume”
Message occurs when a clot is detected too close to sample’s zmax.
The current test will be flagged in red.
• Clean the tip (fish line, Secure tip cleaning from the monthly maintenance).
• Check the sample and relaunch the test.
• If the trouble persists, call the Hot Line.
30
“Data Error: Unknown Error”
• Call the Hot Line.
31
“Data Error: Ratio”
• Call the Hot Line.
32
“Data Error: Response”
• Call the Hot Line.
33
“Data Warning: Abnormal”
• Prime the system to remove bubbles.
• Check the samples for bubbles.
• Check sample and reaction plate for dust.
• Check if there are any bubbles in the reaction plate.
• If the problem persists, call the Hot Line.
34
“Data Warning: Out of Range”
• Automatic dilution is started depending on the
Preferences
configuration in the
Administration
menu.
35
“Data Warning: Detection Limit”
• Result lower than the lowest detectable concentration.
36
“Data Error: Above max. Range”
• Relaunch the test manually with a small dilution factor (1/2 or 1/5).
38
“Data Warning: Calibrator Warning”
• Start a calibration not later than the following day.
39
“Data Warning: Below Normal”
• Information that sample is below the cut off.
40
“Data Warning: Above Normal”
• Information that sample is above the cut off.
42
“Concentration not Consistent
with Dilution Used”
• Relaunch the test with another dilution. Use a lower dilution factor.
43
“Sample Pipetting Problem -
Check Sample”
• Check the sample for bubbles or foam and relaunch the test.
44
“Data Warning: Abnormal Kinetics”
• Prime the system and relaunch the test.
• Check the samples for bubbles.
• Check sample and reaction plate for dust.
• Check if there are any bubbles in the reaction plate.
• If the problem persists, call the Hot Line.
45
“_Data Warning: Second Response
Used”
• Information only when logon as Service.
46
“_Data Warning: Short Lived
Fluorescence”
• Information only when logon as Service.
48
“Data Warning: Control out of
2 SD range”
• Repeat measurement with a new aliquot of the control.
• Recalibrate the reagent.
• Use a fresh reagent box and reconstitute a fresh control vial.
51
“Inconsistent incubation time”
• Check in the result list the time of “end of test” and “start of test”. If the real
incubation time = theoretical incubation time + <4 minutes => the result can be
accepted. If not check if system is disconnected.
• Close the KRYPTOR compact PLUS program or restart the computer.
52
“System Error: Missed flashes”
• Call the Hot Line.
69
“Pre-incubating”
• Preincubation test, awaiting Phase II incubation.
70
“System Error: Pre-incubation has
failed”
• Pipetting problem during the Phase II.
• Reconstitution is required during the pre-incubation.
• No reagent unit on board at the end of the pre-incubation.
• The carrousel hood stills open at the end of the pre-incubation.
• Kit discrepancy because the diluent is empty (Insufficient reagent volume).
