GENERATOR WARRANTY
All warranties provided by ThermaSol after September 1, 2014, shall extend only to the original retail purchaser or end user of the product and are contingent
on the proper use of the product in accordance with the instructions and specifications published by ThermaSol and shall not apply to any product that has
been repaired or modified by persons other than approved by ThermaSol. Proof of purchase from Authorized Reseller will be required to start any warranty
process except where prohibited by law. These warranties are not valid for any product that is sold with defaced or altered serial number, or for any product that
was purchased used, refurbished, “as is”, or in unknown condition.
All warranty claims must go through ThermaSol directly.
GENERATORS
PRO Series, AF Series and SSM Series Generators manufactured from June 1, 2007 – current
No warranty of any kind, expressed or implied is provided for PRO Series, AF Series and SSM Series Generators installed or used in any non-residential setting.
“IN-HOME” LIMITED WARRANTY
ThermaSol extends to the original purchaser a 3-year limited “In-Home” warranty to repair or replace (at its discretion) PRO Series generator parts found to
have manufacturing defects, and to provide the necessary labor. 2-year limited “In-Home” warranty to repair or replace (at its discretion) AF Series and SSM
Series generator parts found to have manufacturing defects, and to provide the necessary labor. After the “In-Home” Limited Warranty expires, the Lifetime -
Factory Limited Warranty applies.
LIFETIME - FACTORY LIMITED
Warranty ThermaSol will replace any defective parts for the life of the product and will cover the labor at the factory. The customer is responsible for the
removal/installation and shipping and handling to and from our factory in Round Rock, TX. ThermaSol guarantees all parts to be free from manufacturing
defects in material and workmanship under normal use when installed in a residence only.
These warranties give you specific legal rights and you may also have other rights, which may vary, from state to state. Determination of rights under these
warranties is in accordance with the laws of Texas. Any dispute under these warranties must be submitted and resolved by arbitration in Texas.
EXCLUSIONS
These warranties will be terminated by ThermaSol for the following reasons:
1. Improper installation, such as installation that fails to observe National/
Local Plumbing and/or Electrical codes.
2. Use of a residential unit in a non-residential or commercial application,
including a hotel.
3. Service to equipment by unauthorized personnel.
4. Installation that does not permit proper access for service.
5. Non-payment of repairs not covered under warranty.
6. Modification to any part of the unit.
7. Use of non-ThermaSol repair parts.
8. Alteration or removal of product serial number.
LIMITATIONS
1. ThermaSol will not be liable in any way for any indirect, special,
incidental, exemplary, or consequential damages resulting from the
sale, delivery, installation or use of its products. Users are responsible
for suitability of the products for their application.Damage resulting
from improper specification or application or other operating conditions
beyond ThermaSol’s control is not under warranty.
2. ThermaSol will not exercise reasonable efforts in rendering service under
these warranties, but shall not be liable for any damagearising out of
delays; these warranties only cover the repair and/or replacement of
ThermaSol product as specified by the warranty.
3. ThermaSol does not guarantee that a local service person will be
available for in-home services. Unit may have to be removed and
reinstalled at owner’s expense. It is the responsibility of the buyer to file a
claim with the carrier/carriers for any product that has shipping damage
to or from ThermaSol. An EVA (Evaluation Number) must be obtained
from the factory and used on any correspondence or packages sent to
the factory.
4. THESE WARRANTIES ARE NON-TRANSFERABLE TO ANY OTHER
PURCHASER OR PARTY OTHER THAN THE ORIGINAL PURCHASER
FROM AN AUTHORIZED DEALER. THESE WARRANTIES ARE NOT
VALID FOR ANY PRODUCTS SOLD USED, REFURBISHED, “AS IS”,
OR IN UNKNOWN CONDITION. NO OTHER AGENT OR PARTY CAN
GIVE ANY OTHER WARRANTY OR PROMISE. THESE ARE THE SOLE
WARRANTIES FOR YOUR THERMASOL PRODUCT, EXCEPT AS
PROVIDED BY LAW.
GENERATOR WARRANTY REGISTRATION CARD
HOMEOWNER'S NAME:
PHONE: (
)
ADDRESS:
CITY:
STATE:
ZIP:
EMAIL:
SERIAL NO.
DATE CODE:
MODEL NO:
DATE OF PURCHASE:
DEALER/OUTLET:
INSTALLER NAME:
INSTALLER PHONE: (
)
INSTALLER ADDRESS:
CITY:
STATE:
ZIP:
SIGNATURE:
DATE INSTALLED:
