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THM0421    026512    Rev. C    Apr 13

Thermann Owner’s Manual

250L to 400L Electric Storage Water Heaters

Safety

This appliance is not intended for use 

by persons (including children) with 

reduced physical, sensory or mental 

capabilities, or lack of experience 

and knowledge, unless they have 

been given supervision or instruction 

concerning use of the appliance by a 

person responsible for their safety.
Children and animals should be 

supervised to ensure that they do not 

interfere with the appliance.

Filling The Water Heater

Open all hot water taps. Open isolating 

valve at the cold water inlet slowly and 

allow water heater to fill until water 

flows through the system. Close each 

hot water tap after the air is expelled 

from its line. As noted previously 

power is not to be turned on until the 

water heater is filled with water.

Water Quality

Your Thermann water heater has been 

manufactured to suit water conditions 

of most Australian metropolitan 

supplies. Please note that harsh water 

supplies can have a detrimental 

effect on the water heater and its life 

expectancy. If you are unsure about 

your water quality you can obtain 

information from your local water 

supply authority.
The water heater is designed for use in 

areas where the Total Dissolved Solids 

(TDS) content of the water supply is 

less than 2500 mg/L. In areas where 

the TDS exceeds 600mg/L 

it is possible that the magnesium alloy 

anode (supplied in the heater) may 

become over-reactive. To alleviate 

this, the magnesium alloy anode 

should be replaced with an aluminium 

alloy anode, available from your local 

Reece branch.
Water can also be very corrosive, the 

measure of this is the saturation index. 

If the water saturation index is greater 

than 0.40, an expansion control valve 

should be fitted. If the index is greater 

than 0.80, the water heater installed 

should be a Hard Water Model. 

Please consult our Customer Service 

Department for advice if required.

Caution

If the water heater is left in an 

operating condition and unused for 

two weeks or more, a quantity of 

hydrogen (which is highly flammable) 

may accumulate in the top of the 

water cylinder. To dissipate this gas 

safely it is recommended that a hot 

tap be turned on for several minutes 

at a sink, basin or bath, but not a 

dishwasher, clothes washer or other 

appliance. During this procedure 

there must be no smoking, open 

flame or any other electrical appliance 

operating nearby. If hydrogen is 

discharged through the tap it will 

probably make an unusual sound as 

with air escaping.
Where the water heater is not installed 

in accordance with the listed advice, the 

water heater will not be covered by the 

Terms of Warranty. 

Operating Instructions

Summary of Contents for 250L

Page 1: ...013 OWNER S MANUAL INSTALLATION GUIDE 250L 400L Electric Storage Water Heaters MODELS T2F136S T3F136S T4F136S For advice repairs and service call 1800 080 055 Carefully remove all packaging and transit protection from the heater before installation Dispose of the packaging responsibly using re cycling facilities where they exist Installation Details Owner s Information Warranty ...

Page 2: ...s Manual 250L to 400L Electric Storage Water Heaters Installation Details 1 Plumbing Connections 3 Electrical Connection 5 Specifications 6 Operating Instructions 7 Safety Information 8 Service Information 9 Troubleshooting 10 Warranty 12 Contents ...

Page 3: ...Standards Only a licensed person will have insurance protecting their workmanship for 6 years Make sure you use a licensed person to install this water heater and ask for your Compliance Certificate Water Supply Pressure This water heater is designed for direct connection to water supply pressures of 250 Litre model 800kPa 315 Litre model 800kPa 400 Litre model 800kPa Where the mains pressure can ...

Page 4: ...ls are equipped with a sacrificial anode accessible through the top cover Allow 50 of the height of the water heater for clearance above to replace the anode We recommend a plinth be installed under the water heater where the water heater is subjected to wet conditions A properly drained overflow tray must be used where property damage could occur from water spillage See AS NZS3500 4 for further d...

Page 5: ...t not be operated unless this valve is fitted and in working order The PTR Valve should be checked for adequate performance or replaced at intervals not exceeding 5 years or less in areas where local regulations apply Important The PTR Valve and its drain outlet pipe must not be sealed or blocked It is normal for the PTR valve to leak a small amount of water during heating cycles Danger Failure to...

Page 6: ...itable for solar working temperatures e g Armaflex Insulation Note a combined isolating valve non return valve line strainer may be used Expansion valve only required where local regulations demand Union Connection Non return Valve Line Strainer Cold Water Inlet Drain Expansion Valve Isolating Valve Spindle Vertical Inlet Connections Temperature Protection Water heaters can produce very hot water ...

Page 7: ...pt a 20mm conduit The element cover may be removed by undoing the two screws on the cover and sliding the cover downwards to disengage the top edge Ensure that the conduit entry is well sealed to achieve correct weatherproofing Note This water heater is fitted with a thermostat and over temperature energy cut out Under no circumstances should the water heater be operated without both these devices...

Page 8: ...t D 195 195 219 Electrical Entry E 125 125 150 Top Sensor F 769 865 832 Solar Return G 565 555 545 Bottom Sensor H 356 350 350 Flow J 195 195 219 Element Angle K 72 72 72 Specifications Specifications Tank Size 250L 315L 400L Storage Capacity L 258 322 415 Hot Water Delivery L 250 315 400 Net Weight Empty kg 72 93 115 Element s Sizes kW 3 6 3 6 3 6 Relief Valve Pressure kPa 1000 1000 1000 Temperat...

Page 9: ... the Total Dissolved Solids TDS content of the water supply is less than 2500 mg L In areas where the TDS exceeds 600mg L it is possible that the magnesium alloy anode supplied in the heater may become over reactive To alleviate this the magnesium alloy anode should be replaced with an aluminium alloy anode available from your local Reece branch Water can also be very corrosive the measure of this...

Page 10: ...ater electrical cover is removed Open the PTR Valve for approximately 10 seconds by lifting the lever on the valve to ensure water is relieved to waste through the relief drain pipe Lower lever gently and check that it closes correctly The PTR Valve must not be tampered with or removed The water heater must not be operated unless this valve is fitted and in working order The PTR Valve should be ch...

Page 11: ...rse water conditions it is recommended that you carry out a more frequent check of your anode s condition refer Operating Instructions Water Quality Flush the water heater by doing the following i Turn off the power ii Turn off the cold water supply to the water heater at the isolating valve iii Gently operate the easing lever on the Pressure Temperature Relief Valve to release the pressure in the...

Page 12: ...vy usage the previous evening Consider that often the hot water usage of showers washing machines and dishwashers can be under estimated Review these appliances to determine if your daily usage is greater than the storage volume of your water heater For example if you have a 315 litre storage tank and you are using 450 litres of water it is possible that there will be certain times of the day wher...

Page 13: ...at Turn off the electricity supply and contact Customer Service on 1300 412 612 High Electricity Bills Is the Pressure Temperature Relief Valve discharging too much water Is one outlet such as the shower using more hot water than you think See No Hot Water Is there a leaking hot water pipe or dripping hot water tap A small leak can waste a large quantity of hot water Replace faulty tap washers and...

Page 14: ...f an inner cylinder fails on a Thermann hot water unit within a further six 6 years after the end of the initial one 1 year warranty period GWA will provide a free replacement hot water unit at the nearest approved GWA agent or GWA office to the owner s home Under this replacement guarantee the transport installation and labour costs of delivering the replacement hot water unit and removing and re...

Page 15: ...o this Warranty certain legislation including the ACL may give you rights which cannot be excluded restricted or modified This Warranty must be read subject to such legislation and nothing in this Warranty has the effect of excluding restricting or modifying those rights If GWA fails to meet a guarantee under the ACL your remedy for such failure may be limited to any one or more of the following r...

Page 16: ...slation including under the ACL any claims for damage to furniture carpets walls foundations or any other consequential loss either directly or indirectly due to defects of any kind in a Unit will only be met by GWA where the damage could be considered reasonably foreseeable Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement o...

Page 17: ...rrently operates as a standard electric storage water heater a solar upgrade kit can be purchased to convert the water heater to an electric boosted solar water heater This will significantly reduce the amount of electricity required to heat the water Note Due to the additional boosting solar power source the standard thermostat ECO module must also be replaced with a suitable type ie ST1301133 Th...

Page 18: ...16 THM0421 026512 Rev B Mar 13 Thermann Owner s Manual 250L to 400L Electric Storage Water Heaters This page is intentionally blank ...

Page 19: ...17 THM0421 026512 Rev C Apr 13 Thermann Owner s Manual 250L to 400L Electric Storage Water Heaters This page is intentionally blank ...

Page 20: ...Thermann Owner s Manual 250L to 400L Electric Storage Water Heaters Serial Number For advice repairs and service call 1800 080 055 ...

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