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www.thermaltronics.com support email: [email protected]
FREQUENTLY ASKED QUESTIONS
Q: The unit has no power.
A: Check if the unit is switched on and the power cord is plugged in. Verify that the
fuse has not blown out. Pick up the hot air gun, the unit may just be in sleep mode.
Q: The unit is very noisy and vibrating too much.
A: Verify that the shipping screw on the bottom of the unit marked in red wax has been
removed.
Q: The actual temperature is not increasing.
A: Pick up the hot air gun, the unit may just be in sleep mode. The overheat protection
may be engaged, power off unit to cooldown and then power back on. Lastly, check if
the heating element is damaged, replace if damaged.
Q: Temperature display is always above 500, after a few minutes the display
shows "Off".
A: The thermal sensor may be broken and needs to be replaced.
Q: Replacing the heating element.
Caution: Disconnect power before replacing heater element.
1. Remove the three screws holding the heater pipe in place.
2. Pull back the air tube from the back of the hot air gun
3. Push forcefully up on the inner tube to unseat the internal
heating assembly from the outer shaft.
4. Disconnect the heater connector, pull back the heat shrink
tube and desolder thermocouple wires.
5. Insert a new heating element (HA-HE600).
6. Reassemble the hot air gun in the reverse order it was
disassembled.
Note: Ensure the ground wire is properly connected to the
heater pipe.
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Q: Other problems
A: Please contact your vendor or Thermaltronics: [email protected].
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