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T H E R M A D O R
®
S U P P O R T
1 9 0 1 M A I N S T R E E T, S U I T E 6 0 0 I R V I N E , C A 9 2 6 1 4 / / 1 - 8 0 0 - 7 3 5 - 4 3 2 8 / / W W W . T H E R M A D O R . C O M
© 2 0 1 8 B S H H O M E A P P L I A N C E S C O R P O R A T I O N
9001379918 99045547C 2/12/18
Before Calling Service
See the Use and Care Manual for troubleshooting information. Refer
to the “Statement of Limited Product Warranty”.
To reach a service representative, see the contact information at the
front of the manual. Please be prepared with the information printed
on your product data label when calling.
Data Label
The data label shows the model and serial number. Refer to the data
plate on the appliance when requesting service.
The data label ca be found on the front / lower / left of the downdraft
housing.
To avoid having to search for each piece of information when calling,
you can enter the four items needed in the spaces below.
Model No.
Serial No.
Date of Purchase
Customer Service
No.
Keep your invoice or escrow papers for warranty validation if service is
needed.
Service
We realize that you have made a considerable investment in your
kitchen. We are dedicated to supporting you and your appliance so
that you have many years of creative cooking.
Please don’t hesitate to contact our STAR
®
Customer Support
Department if you have any questions or in the unlikely event that
your THERMADOR
®
appliance needs service. Our service team is
ready to assist you.
USA
800-735-4328
www.thermador.com/support
Canada
800-735-4328
www.thermador.ca
Parts and Accessories
Parts, filters, descalers, stainless steel cleaners and more can be
purchased in the THERMADOR
®
eShop or by phone.
USA
http://store.thermador.com/us
Canada
•
If you live in any of the Atlantic provinces, Ontario or Québec,
contact:
Marcone
1.800.287.1627
•
If you live in any of the Territories, Manitoba, Saskatchewan, Alberta,
or British Columbia, contact:
Reliable Parts
1.800.663.6060
DATA LABEL
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