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Warranty Information
What this Warranty Covers & Who it Applies to: The limited warranty provided by BSH Home Appliances Corporation
(“BSH”) in this Statement of Limited Product Warranty applies only to Thermador® dishwashers (“Product”) sold to
you, the first using purchaser, provided that the Product was purchased: (1) for your normal, household (non-com-
mercial) use, and has in fact at all times only been used for normal household purposes; (2) new at retail (not a dis-
play, “as is”, or previously returned model), and not for resale, or commercial use; and (3) within the United States or
Canada, and has at all times remained within the country of original purchase. The warranties stated herein apply
only to the first purchaser of the Product and are not transferable.
• Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the
best way for BSH to notify you in the unlikely event of a safety notice or product recall.
How Long the Warranty Lasts:
BSH warrants that the Product is free from defects in materials and workmanship for
a period of seven hundred thirty (730) days from the date of purchase. The foregoing timeline begins to run upon the
date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. This Product is
also warranted to be free from
cosmetic
defects in material and workmanship (such as scratches of stainless steel,
paint/porcelain blemishes, chip, dents, or other damage to the finish) of the Product, for a period of sixty (60) days
from the date of purchase or closing date for new construction. This
cosmetic
warranty excludes slight color
variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting,
product location, or other similar factors. This
cosmetic
warranty specifically excludes any display, floor, “As Is”, or
“B” stock appliances.
Extended Limited Warranty:
BSH also provides these additional limited warranties:
•
5 Year Limited Warranty on Electronics:
BSH will repair or replace any Thermador® microprocessor or
printed circuit board if it proves to be defective in materials or workmanship (excludes labor charges).
•
5 Year Limited Warranty on Dish Racks:
BSH will replace the upper or lower dish rack (excluding rack compo-
nents), if the rack proves defective in materials or workmanship (excludes labor charges).
•
Lifetime Warranty against Stainless Steel Rust Through:
BSH will replace your dishwasher with the same
model or a current model that is substantially equivalent or better in functionality, if the inner liner should rust
through (excludes labor charges). BSH will replace the stainless steel door if the door should rust through
(excludes labor charges).
The foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or sus-
pended, for any reason whatsoever.
Repair/Replace as Your Exclusive Remedy:
During this warranty period, BSH or one of its authorized service pro-
viders will repair your Product without charge to you (subject to certain limitations stated herein) if your Product
proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the
Product have been made without success, then BSH will replace your Product (upgraded models may be available to
you, in the sole discretion of BSH, for an additional charge). All removed parts and components shall become the
property of BSH at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for
purposes of this warranty and this warranty shall not be extended with respect to such parts. The sole liability and
responsibility of BSH hereunder is to repair manufacturer-defective Product only, using a BSH authorized service pro-
vider during normal business hours. For safety and property damage concerns, BSH highly recommends that you do
not attempt to repair the Product yourself, or use an un-authorized servicer; BSH will have no responsibility or liability
for repairs or work performed by a non-authorized servicer. If you choose to have someone other than an authorized
service provider work on your Product, THIS WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID.
Authorized service providers are those persons or companies that have been specially trained on Thermador® prod-
ucts, and who possess, in the opinion of BSH, a superior reputation for customer service and technical ability (note
that they are independent entities and are not agents, partners, affiliates or representatives of BSH). Notwithstanding
the foregoing, BSH will not incur any liability, or have responsibility, for the Product if it is located in a remote area
(more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or
treacherous locale, surroundings, or environment; in any such event, if you request, BSH would still pay for labor and
parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible
for any travel time or other special charges by the service company, assuming they agree to make the service call.
Out of Warranty Product:
BSH is under no obligation, at law or otherwise, to provide you with any concessions,
including repairs, pro-rates, or Product replacement, once this warranty has expired.
Warranty Exclusions:
The warranty coverage described herein excludes all defects or damage that are not the
direct fault of BSH, including without limitation, one or more of the following: (1) use of the Product in anything other
than its normal, customary and intended manner (including without limitation, any form of commercial use, use or
storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels); (2) any
