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Troubleshooting Guide
Should this unit exhibit a problem, check the following before seeking service:
No Power
• Power is not on; press the
ON/OFF
button to turn power on.
• Make sure the unit is connected to AC power.
• Confirm the AC adapter is connected securely to the back of the unit
• Connect the unit to a different outlet.
• The unit has no battery left. Connect to AC power to recharge the battery.
No Sound – General
• Master Volume is set to minimum; raise volume.
• Correct Function was not selected; select using the
Navigation
buttons.
No Sound – If connected to a TV
• Volume on the TV is muted or too low.
• Correct source (HDMI) was not selected on the TV’s menu.
Lyrics do not appear on the TV screen
• If connected to a TV, HDMI plug is not connected properly; see page 6.
• If connected to a TV, select the correct source on the TV (usually HDMI).
• The file/track being played is not a track recording with lyrics. These are the only files
that allow you to view the lyrics on the TV screen.
No sound from the microphone
• Make sure it is firmly connected to the MIC 1 or MIC 2 jack.
• Make sure the
Power
switch on the Mic is set to the On position.
• Make sure the
MIC VOLUME
controls are not on the lowest setting.
•
MASTER VOLUME
is set to minimum; raise volume.
• Low/no battery. Replace the battery in the microphone.
File(s) on USB jack not playing
• The file is corrupted; replace file.
• The file is not in a format this unit will play.
• The connected USB device is not supported by the product.
The Bluetooth device cannot be paired or connected with the unit.
• You have not activated the Bluetooth function of your device; see page 21 or refer to
the Bluetooth device user’s manual.
• The system is not in pairing mode; press the
VOCAL/PAIR
button to restart pairing.
The Music is not available on the unit after successfully connecting the Bluetooth.
• Ensure your Bluetooth device can support the A2DP Bluetooth profile.
