PRODUCT RETURN POLICY
If your pump is not working, please call our Consumer Care: 1-800-704-8697
For reasons of hygiene, this breast pump cannot be returned to the store once it has
been opened. However, The First Years
®
offers product replacement under terms of
it’s 90-day manufacturer’s warranty. Please contact our Customer Service at
1-800-704-8697 or www.thefirstyears.com. We can provide helpful tips and
instructions, and may be able to resolve your problem over the phone or via e-mail.
Warranty
Our Limited Warranty and Warranty Period
When we use the terms “we,” “us” and “our,” we are referring to TOMY, and when we use the terms “you” and “your” we
mean the original end-user customer. Our products are guaranteed to be free from defects in material and
workmanship under normal and intended use for a period of 90 days from the date of your purchase.
Repair/Replacement
If our product fails to meet our limited warranty during the warranty period, we will, at our option, repair or replace the
product free of charge.
What Our Limited Warranty Does Not Cover
We offer this limited warranty only when the product is used by the original end-user customer. We offer no other
warranty. Additionally, while our warranty is excellent, there are other limits to it. We offer NO WARRANTY in cases of
damage in transit, inadequate care, abuse, abnormal use, misuse, accidents, normal wear and tear, damage due to
environmental or natural elements, failure to follow product instructions, immersion in water (except for products
specifically identified by us in writing as intended for water use), battery leakage or improper storage or
maintenance of the products.
Disclaimer of Other Warranties
THE EXPRESS WARRANTIES IN THE PRECEDING SECTION ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRAN-
TIES. However, to the extent applicable law does not permit disclaimers of certain implied warranties, such warranties
are limited to the warranty period identified above. Some states and countries do not allow limitations on how long an
implied warranty lasts, so the above limitations may not apply to you.
Limitation on Damages
IN NO EVENT SHALL WE BE LIABLE FOR INCIDENTAL, COMPENSATORY, PUNITIVE, CONSEQUENTIAL, INDIRECT,
SPECIAL OR OTHER DAMAGES. OUR AGGREGATE LIABIITY WITH RESPECT TO DEFECTIVE PRODUCTS IS LIMITED
TO THE MONIES PAID TO US FOR THE DEFECTIVE GOOD. Some states and countries do not allow the exclusion or
limitation of incidental, consequential or other damages, so the above limitation or exclusion may not apply to you.
State Variations
This warranty gives you specific legal rights, and you may also have other rights which vary based on state, province or
country.
Contact Us
If you have a warranty claim or request, any customer care questions, please contact us viawebsite
www. thefirstyears. com or call us at 1-800-704-8697.
MADE WITHOUT BPA
©TOMY
45 SHAWMUT RD
CANTON MA 02021 USA
.
All Rights Reserved. Made in China.
Y6209 141212
* Conforms to CA AB 1108.
Product does not contain polycarbonate or epoxy.
