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Instruction Manual

& Safety Warnings

IMPORTANT:  Even if you have the Basement Watchdog backup sump
pump system installed by someone else, you must read and follow
the safety information contained in this manual.  Failure to do so
could result in property damage, serious injury, or death.

This manual is for the systems that have
the  BWD12-120C-A  backup  controller,
which can accommodate maintenance or
maintenance free batteries.  See pages 2
and 8 for additional information.

A/C-D/C

Battery Backup

Sump Pump

System

Table of Contents

Important Safety Warnings and
Instructions

Electrical precautions

1

Battery preparation

1

Battery precautions

1

Introduction

Items included in system

2

Additional items needed

2

System specifications

2

Replacement parts list

2

Pump & Pipe 
Installation Instructions

Installation options

3

Direct discharge to outside

4

Connection to existing discharge

5

Direct discharge for narrow sumps

6

Connection to existing discharge 
for narrow sumps

7

Battery Instructions

8

Control Unit Connections

Positioning the float switch

9

Connecting the pump

10

Installing the battery fluid sensor 10
Connecting the battery

10

Connecting two batteries

10

Connecting to AC power

10

Understanding the Warning
Lights and Alarms

Silencing the alarm

11

Battery fluid is low

11

Battery problem

12

Cleaning battery terminals

12

Replacing the battery

13

Power failure

14

Pump failure

14

Battery fuse has blown

14,15

Pump was activated

15

Replacing the pump

15

Battery charge level

15

Pumping

15

Charging battery

15

System operating

15

Testing the System

Testing the float switch

16

Using the Remote Notification

Remote Terminal

16

Remote Alarm

16

USB Data Port

16

Connect Modules

16

Maintenance Check List

16

Parts & Service Information

Technical support

16

Troubleshooting Guide

17

Other Products

18

Warranty

19

PUSH

to Test

or Reset

or Reset

est

to T

PUSH

Summary of Contents for big dog +

Page 1: ...to outside 4 Connection to existing discharge 5 Direct discharge for narrow sumps 6 Connection to existing discharge for narrow sumps 7 Battery Instructions 8 Control Unit Connections Positioning the...

Page 2: ...any repairs at the following address Glentronics Inc 645 Heathrow Drive Lincolnshire IL 60069 4205 BATTERY PREPARATION Sulfuric acid can cause blindness or severe burns Avoid contact with skin eyes or...

Page 3: ...dog Emergency Standby Battery 24EP6 of BW 24F with this system It will not run the pump as long as the Big Standby Battery The internal construction of some wet cell batteries may not be compatible wi...

Page 4: ...main AC pump Try to fit the backup pump on the floor of the sump first Make sure there is enough room so that the battery backup pump and the main pump do not touch each other Select the installation...

Page 5: ...ia the shortest path with the fewest turns More turns will reduce the pumping capacity The pipe section exiting the building should be on a downward slope so that the water in the pipe will exit outsi...

Page 6: ...his time Cut the discharge pipe approximately one 1 foot above the floor Install a check valve on the top of the pipe and tighten the bottom hose clamp Now prime and cement a small piece of 1 PVC pipe...

Page 7: ...e details of each installation will vary Using sound plumbing practices route the discharge pipe to an exterior wall via the shortest path with the fewest turns More turns will reduce the pumping capa...

Page 8: ...Basement Watchdog pump Make sure it is installed with the arrow pointing up or it will not prevent the backflow of water 6 When a check valve is used a 1 8 hole must be drilled in the PVC pipe above...

Page 9: ...before use the battery will always be fresh Use 1 265 specific gravity battery acid to fill the battery It is available where you purchased the battery NOTE Basement Watchdog batteries now come in two...

Page 10: ...be charged 70 80 30 minutes after adding the acid The system will then finish charging the battery During this time the alarm may sound When you fill the battery for the FIRST time it will be the ONL...

Page 11: ...sensor into the cap b If the top of the battery has two large caps place the fluid sensor in the hole molded on the top of the battery It is located in the second cell from the positive post and the l...

Page 12: ...ically reset itself after 24 hours The warning light will stay on 1 Battery fluid low Risk of electrical shock or battery explosion which can cause serious injury or death Wear eye protection Work in...

Page 13: ...epartment for further instructions The phone number is 800 991 0466 option 3 If the battery alarm goes on while the pump is running and the power is out you will have a minimum of one 1 hour of contin...

Page 14: ...front of the control panel for one 1 second REPLACING THE BATTERY Risk of electrical shock or battery explosion which can cause serious injury or death Wear eye protection Work in a well ventilated ar...

Page 15: ...k to see if the wires in the fuse are intact To remove the barrel fuse push in and turn counter clockwise Replace the fuse by pushing it in and turning clockwise If the wires are burned and broken rep...

Page 16: ...uctions on page 1 REFER TO PHOTOS AT LEFT AND ABOVE 1 Unplug the Basement Watchdog control unit from the wall outlet 2 Remove the cover of the battery box by pushing in the tabs on the front and back...

Page 17: ...crew marked common Turn the screw a few turns to lock in the wire If the security system requires a closing of a contact to activate the alarm secure the other wire in the terminal hole labeled N O no...

Page 18: ...pump will run off the battery Press and hold the reset button to silence the alarm for 24 hours Try another outlet replace the fuse or reset the circuit breaker Make sure the power cord is plugged in...

Page 19: ...one float fail to operate the second float automatically activates the pump The protective cage prevents debris or other wires from interfering with the movement of the float It can be used to replace...

Page 20: ...the address listed below GLENTRONICS INC at its option will either repair or replace the product and return it postage prepaid What is NOT Covered by this Warranty This warranty does not cover the co...

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