Texas Instruments DS90UB954-Q1EVM, User Manual, Page: 35 / 67

14 Troubleshooting ALP Software
14.1 ALP Does Not Detect The EVM
If the following window opens after starting the ALP software, double check the hardware setup.
Figure 14-1. ALP No Devices Error
It may also be that the USB2ANY driver is not installed. Check the device manager. There should be a
“HID-compliant device” under the “Human Interface Devices” as shown in
Figure 14-2 .
Figure 14-2. Windows 7, ALP USB2ANY Driver
The software should start with only “DS90UB954” in the “Devices” pull down menu. If there are more devices
then the software is most likely in demo mode. When the ALP is operating in demo mode there is a “(Demo
Mode)” indication in the lower left of the application status bar as shown in
Figure 14-3 .
www.ti.com Troubleshooting ALP Software
SNLU223C – AUGUST 2017 – REVISED NOVEMBER 2022
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