HELPLINE No UK / Northern Ireland 01422 26 32 98. Rep . Ireland No 1800 88 23 90.
WEB SUPPORT. www.ekey.co.uk
Model number 4683
Trouble shooting Guide
This product has been tested to a thorough schedule, however should you experience a problem please
consult the guide below before calling the Customer Help line at the bottom of the page.
Symptom
Possible cause
Remedy
Dead. No display.
Power not connected.
Connect the power and ensure it is turned on.
No Picture on TV
Not connected to TV
Ensure connections are correct
Recorder in standby
Press power on button
Output not selected
correctly.
See page xx Getting started
Not tuned in to TV
signals
See page xx Getting started
No Sound on TV
Not connected to TV
Ensure connections are correct
Output not selected
correctly.
See page xx Getting started
Picture freezes or breaks up
(DVD)
Disc damaged or dirty
Clean dirty disc, dispose of cracked or broken disc.
Picture unstable on playback.
Distortion due to other
connections.
Connect the recorder directly to TV, not via other
items.
DVD Not starting playback
Disc incorrectly placed
Ensure disc is placed with label side up.
Dirty or damaged disc
Clean dirty disc, dispose of cracked or broken disc.
Menu on screen
Turn menu off with SETUP button
Parental lock on.
Cancel parental lock
DVD drawer will not open.
Disc stuck inside
Power off and start up again, retry eject. Call help line
DVD not selected
Select DVD using SWITCH button.
No USB functions
Incompatible USB stick
Some older USB sticks are not compatible.
Incorrect USB item
This recorder will only recognize USB Memory sticks.
USB not selected
Select USB using SWITCH button
Will not record (DVD)
No disc in recorder
Place a suitable disc in recorder
Incorrect disc in
recorder
Ensure a recordable disc with enough free space.
No remote functions or
intermittent operation
Batteries exhausted
Replace batteries
Summary of Contents for 4683
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