45
• RADIO 3SIXTY
Troubleshooting
The following advice should help you to solve problems. If this does not help,
you will find useful information in the detailed FAQs on our website. Otherwise,
please contact our hotline (see page 4). Take note of the warranty instruc-
tions.
Problem
Possible cause
Solution
No function.
No power supply.
Check the function of the socket
with another device.
The small plug of
the mains adapter
has slipped out.
Check the connection of the mains
adapter (see page 17).
The device doesn’t
emit any sound.
The wrong source
has been selected.
Select the right source
(see page 20).
The volume is set
to “0”.
Increase the volume.
The volume of the
external player has
been set too low.
Carefully increase the volume of
the external player.
No sound with Blue-
tooth
®
.
No Bluetooth
®
connection.
Establish a connection
(see page 40).
RADIO 3SIXTY has
not been selected
as the output
device.
On the external player, select
“Teufel RADIO 3SIXTY” or the
name you assigned in the app as
the output device via Bluetooth
®
.
Bluetooth
®
connec-
tion impaired by
another radio
system (e.g. cord-
less telephone,
Wi-Fi).
Set up the RADIO 3SIXTY and/or
external player in another location.
Move to another room to test.
No Wi-Fi connection,
appears on the
display panel.
Connection to
Wi-Fi lost or incor-
rect parameters
received.
Delete the network settings
(see “Clear network settings” on
page 27), and start the network
assistant (see page 27).
