Green Lights Red Light What it Means
What to Do
Off
1 flash
Ground: Current is leaking through
unsafe path. Second neutral ground
error.
Nothing. The unit automatically resets after 15
minutes. If the problem persists, ensure no one is
touching the vehicle and press the Reset button.
Off
2 flashes
Ground: Self-test error.
Press the RESET button. If the problem persists,
unplug the Corded Mobile Connector from vehicle
and outlet and attempt plugging into a different
outlet.
Off
3 flashes
Contactor error.
Disconnect the Corded Mobile Connector from the
vehicle. If the Corded Mobile Connector clears
itself, then there is an issue with the vehicle. If it
does not clear itself, replace the Corded Mobile
Connector.
Off
4 flashes
Over/under voltage protection.
Consult your electrician for proper voltage on the
circuit breaker servicing the Corded Mobile
Connector.
Off
5 flashes
Plug thermal error.
The wall plug temperature is too warm and
charging is stopped. The outlet should be
inspected by your electrician for properly-
connected and properly-sized wiring, as well as
any other signs of wear or damage. In the
meantime, connect to another outlet, if possible.
Off
6 flashes
Thermal error: The Corded Mobile
Connector is getting hot internally.
Move the vehicle to a cooler location and plug into
the Corded Mobile Connector.
Off
7 flashes
Pilot A error: The pilot level is
incorrect.
The Corded Mobile Connector might have water
damage if it was used outdoors.
Off
8 flashes
Pilot B error: The pilot level is
incorrect.
The Corded Mobile Connector might have water
damage if it was used outdoors.
Off
9 flashes
Pilot C error: The pilot level is
incorrect.
The Corded Mobile Connector might have water
damage if it was used outdoors.
Off
10 flashes Pilot F error: The pilot level is
incorrect.
The Corded Mobile Connector might have water
damage if it was used outdoors.
Off
11 flashes 12V rail problem: The 12v rail is
incorrect.
Replace the Corded Mobile Connector.
Off
12 flashes Short detected on the plug thermal
sensor.
Replace the Corded Mobile Connector.
Off
13 flashes Open error detected on the plug
temperature sensor.
Replace the Corded Mobile Connector.
Off
14 flashes Firmware mismatch: The program
on the Corded Mobile Connector is
corrupt.
Power cycle the Corded Mobile Connector. If the
problem persists, replace the Corded Mobile
Connector.
Off
15 flashes Vref error: The voltage reference on
the Corded Mobile Connector
failed.
Power cycle the Corded Mobile Connector. If the
problem persists, replace the Corded Mobile
Connector.
Questions?
If you have any questions, go to
.
Troubleshooting
10
CORDED MOBILE CONNECTOR OWNER'S MANUAL
