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Status Lights and Reset Button

Under normal conditions when charging is in progress, the Corded Mobile Connector's green lights flow continuously 

and the red light is off. Identify problems by paying close attention to these lights when plugging in.

In some cases, you might need to press the RESET button located on the back.

Light Codes

Use the following table to troubleshoot light codes:

Green Lights Red Light What it Means

What to Do

Top light on

Off

Power on. The Corded Mobile 
Connector is powered and in 
standby but not charging.

Nothing.

Streaming 
lights

Off

Charging. The Corded Mobile 
Connector is charging.

Nothing.

Troubleshooting

9

Troubleshooting

Summary of Contents for CORDED MOBILE CONNECTOR

Page 1: ...CORDED MOBILE CONNECTOR OWNER S MANUAL North America...

Page 2: ......

Page 3: ...Safety Information 3 General Information 5 How to Charge 7 Troubleshooting 9 Index 11 Contents...

Page 4: ...ccurate at time of publishing However because continuous improvement is a goal at Tesla we reserve the right to make product modifications at any time To communicate any inaccuracies or omissions or t...

Page 5: ...NING Do not plug the Corded Mobile Connector into a damaged loose or worn power outlet Ensure the Corded Mobile Connector s wall plug s prongs fit snugly into the outlet WARNING Do not connect the Cor...

Page 6: ...r stress NOTE Do not use cleaning solvents to clean any of the Corded Mobile Connector s components The outside of the Corded Mobile Connector the charging cable and the connector end of the charging...

Page 7: ...tall a new outlet within approximately 13 feet 4 meters of the vehicle s charge port and at least 18 inches 45 cm above the ground The charge port is located on the left side of the vehicle behind a d...

Page 8: ...icle s Battery temperature If the Battery is not within the optimal temperature range for charging the vehicle heats or cools the Battery before or during charging To estimate the total time it takes...

Page 9: ...s and the charge port indicator light stops pulsing shortly after you lock the vehicle Unplugging When charging is complete the light stops pulsing and turns solid green 1 With the vehicle unlocked pr...

Page 10: ...r more detailed information on how to charge your vehicle adjust charge settings view charging status etc refer to the charging section in your vehicle s Owner s Manual How to Charge 8 CORDED MOBILE C...

Page 11: ...ghts when plugging in In some cases you might need to press the RESET button located on the back Light Codes Use the following table to troubleshoot light codes Green Lights Red Light What it Means Wh...

Page 12: ...ot internally Move the vehicle to a cooler location and plug into the Corded Mobile Connector Off 7 flashes Pilot A error The pilot level is incorrect The Corded Mobile Connector might have water dama...

Page 13: ...cautions 3 communications regulations 2 copyrights 2 D documentation errors sending feedback 2 I installation 2 information about 2 N notes 4 S safety instructions 3 4 T trademarks 2 W warnings 3 Inde...

Page 14: ...Publication Date November 20 2020...

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