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Tescom DS300SHPA Series, User Manual

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Tescom DS300SHPA Series User Manual Download Page 56

 

  

 

54

 

831 Status code 

Status 

Inverter warning 

Description 

SLAVE UPS L1 phase output is not connected to load 

Restart 

-- 

 
 
 

 

 

Possible causes of this status code: 

-Check L1 phase UPS output fuse 
-Check L1 phase output switch LEG 
-Check the SLAVE UPS L1 phase output terminal for bad 
connection 
- Check the SLAVE UPS L1 phase output cable to load L1 phase 
- Call service 

 
 

832 Status code 

Status 

Inverter warning 

Description 

SLAVE UPS L2 phase output is not connected to load 

Restart 

-- 

 
831 Status code causes are valid for L2 phase 
 

833 Status code 

Status 

Inverter warning 

Description 

SLAVE UPS L3 phase output is not connected to load 

Restart 

-- 

 
831 Status code causes are valid for L3 phase 
 
 

841 Status code 

Status 

Inverter warning 

Description 

MASTER UPS L1 phase output is not connected to load 

Restart 

-- 

 
 
 

 

 

Possible causes of this status code: 

-Check L1 phase UPS output fuse 
-Check L1 phase output switch LEG 
-Check the SLAVE UPS L1 phase output terminal for bad 
connection 
-Check the SLAVE UPS L1 phase output cable to load L1 phase 
-Call service 

 
 

Summary of Contents for DS300SHPA Series

Page 1: ...DS300SHPA SERIES DSP Controlled UPS pf 0 8 10 15 20 30 kVA 3 Phase IN 3 Phase OUT USER MANUAL...

Page 2: ......

Page 3: ...Front Panel Menu Descriptions 18 3 2 1 MEASUREMENTS menu 21 3 2 2 ALARM LOGS menu 24 3 2 3 INFORMATION menu 24 3 2 4 OPTIONS menu 25 3 2 5 COMMAND menu 28 3 2 6 TIME menu 28 3 2 7 SERVICE menu 29 3 2...

Page 4: ...eration to Maintenance Bypass Condition 59 7 1 4 Switching the UPS from a Maintenance Bypass Condition to Normal Operation 60 7 2 UPS Behavior During Mains Outage 60 VIII MAINTENANCE 46 8 1 Scheduled...

Page 5: ...C power is disconnected To reduce the risk of electric shock disconnect the UPS from the mains supply before installing a computer interface signal cable Reconnect the power cables only after signalin...

Page 6: ...own internal voltage and frequency regulating software which ensures that its output to the critical load is maintained within close tolerances independent of voltage and frequency variations on the m...

Page 7: ...100 unbalanced load condition Non linear load supply feature CF 3 1 Double polarity battery with common terminal Automatic and manual battery test 3 separate maintenance clock counters Battery charge...

Page 8: ...pass Switch S4 F7 F8 F9 Output Switch Fuse S5 F10 F11 F12 Battery Switch Fuse K1 Rectifier Input relay K2 Inverter Output relay Rectifier Charger 3 PHASE MAINS I P Battery Dual Polarity Maintenance By...

Page 9: ...using the bypass source when the UPS is shut down for maintenance or troubleshooting purposes The load is unprotected against mains supply disturbances and black outs when it is connected to either st...

Page 10: ...3 a 10 15 20 kVA Fuses and Switches Panel RS232 Communication Socket Relay Output Contacts and Inputs On Off Switch AC INPUT BATTERY BYPASS Repo Input Digital Input Bypass Relay Output Aux2 Relay Outp...

Page 11: ...RS232 Communication Socket Relay Output Contacts and Inputs On Off Switch AC INPUT BATTERY BYPASS Repo Input Digital Input Bypass Relay Output Aux2 Relay Output Aux1 Relay Output OUTPUT SW MAINTENANCE...

Page 12: ...tion mode Efficiency 100 Load up to 94 Load Crest Factor 3 1 Output Voltage THD linear load 2 Overload 125 Load 10min 150 Load 1min BATTERY Total Number 60 blocks 12V 2x30 serial 60 batteries Float Ch...

Page 13: ...age is noted call the shipper immediately and retain the shipping carton and the UPS 2 Carefully open the carton and take the UPS out 3 Retain the carton and packing material for future use Unit packa...

Page 14: ...eutral bonding arrangements must be in accordance with the local laws ATTENTION Failure to follow adequate earthing procedures can result in electric shock hazard to personnel or the risk of fire 2 6...

Page 15: ...panel NOTE The earth and the neutral connections must be in accordance with the local rules WARNING Note that the Input Neutral N1 MUST also be connected to K10 terminal 2 6 1 Description of connectio...

Page 16: ...with a suitable load Any battery with terminal voltage less than 10 5V must be charged before installation 2 Please check the battery connecting hardware and documents cables trays connection diagram...

Page 17: ...15 Figure 2 3 External Battery Connections 60x12V 30x12V Batteries 30x12V Batteries...

Page 18: ...16 Figure 2 3a DS300SHPA Series 10 15 20 KVA Internal Battery Connections 60x12V 5Ah...

Page 19: ...17 Figure 2 3a DS300SHPA Series 10 15 20 KVA Internal Battery Connections 60x12V 7 9Ah...

Page 20: ...oad on bypass indicator lamp L3 Input voltage indicator lamp L4 Rectifier run pilot lamp L5 Battery operation indicator lamp L6 Load on UPS indicator lamp L7 Output switch on indicator lamp There are...

Page 21: ...l measurements ENTER EXIT ALARM LOGS UPS LOG RECORD Page1 ENTER CLEAR LOG Page1 ENTER EXIT INFORMATION RS232 Comm 1 2 Page1 Maximum UPS power Page1 Nominal voltage and frequency Page1 Inverter firmwar...

Page 22: ...ut command Page3 ENTER EXIT PASSWORD Getting service code Page1 Type service password Page1 Type user password Page1 ENTER EXIT ADJUST in English Group adjustments Automatic settings Inverter factory...

Page 23: ...alarm messages Up previous page down next page MEASUREMENTS INPUT Page 3 Level 3 ENTER EXIT ENTER exit to upper menu Current alarm messages Up previous page down next page MEASUREMENTS BYPASS Level 2...

Page 24: ...1 222 223 V Phase to neutral measured AC UPS output voltages Iout 00 0 00 0 00 0 A Measured AC RMS load currents Current alarm messages Up previous page down next page MEASUREMENTS OUTPUT Page 2 Level...

Page 25: ...n next page MEASUREMENTS DC Page 3 Level 3 Backup time 0000 min Calculated remaining time Current alarm messages Up previous page down next page MEASUREMENTS DC Page 4 Level 3 ENTER EXIT ENTER exit to...

Page 26: ...32 activity indicator for com1 and com2 MAX Power 60000 VA Maximum ups output power as VA Nom 220 050 220 050 Nominal input output voltage and frequency Current alarm messages Up previous page down ne...

Page 27: ...adjust BL DELAY CLOSED Backlight delay BL DIM CLOSED Back light half option selection Current alarm messages Up upper line down next line or options ENTER select an option OPTIONS LCD OPTIONS Page 3 L...

Page 28: ...PTIONS COMMUNICATION OPTIONS Page 4 Level 3 RELAY 7 Left and right buton relay function selection option RELAY 8 Left and right buton relay function selection option RELAY 9 Left and right buton relay...

Page 29: ...PTIONS Page 3 Level 3 ENTER EXIT ENTER exit to upper menu Current alarm messages Up previous page down next page Level 3 Bypass options VAT transfer ON OFF Page1 Gen set bypass ON OFF Page1 Gen set sy...

Page 30: ...ND ON OFF Left and right disable alarm buzzer MIMIC LED TEST ENTER lamp test Current alarm messages Up upper line down next line or options ENTER apply command COMMAND MENU Page 4 Level 2 ENTER EXIT E...

Page 31: ...on recorded maximum power ENTER FAULT RESET ENTER fault reset Current alarm messages Up upper line down next line SERV CE MENU Page 2 Level 2 FAN MAINT 01000 Remaining hours to FAN maintenance BAT MAI...

Page 32: ...A00 or R00 Alarm is shown on the LCD panel we understand that there is a system fault at the related module We saw the message in the A00 INV FAULT XXXX or R00 PFC FAULT XXXX format Numbers shown in X...

Page 33: ...s INV CODE 0XXX Current inverter mod le status code A00 INV FAULT XXXX Hata XXXX fault occured at the inverter module CALL SERVICE A01 O P OVERCURRENT Alarm IGBT saturation alarm on inverter module A0...

Page 34: ...upted A36 INV DC DOWN Warning DC BUS voltage is less then 120 volts DC A37 AC CURR LIMIT Warning Inverter output current limited A38 FUSE FAILURE Warning Any fuse in UPS is blowned A39 PSP FAILURE Ala...

Page 35: ...time 369 Overcurrent occured on L3 phase longer then allowed time 170 On L1 phase momentary short circuit conditions occured but now inverter is running 270 On L2 phase momentary short circuit conditi...

Page 36: ...ce at the UPS output 383 L3 phase by pass SCR must be on but there is only positive alternance at the UPS output 184 L1 phase by pass SCR must be on but there is only negative alternance at the UPS ou...

Page 37: ...t at the UPS output there is no 3 phase AC voltage INV Control activity status codes 612 INV Over RS232 interface battery quantity updated 613 INV Over CAN1 interface battery quantity updated 614 INV...

Page 38: ...eived 651 INV Over CAN1 interface generator mode start command received 652 INV Over RS232 interface start sleep mode command received 653 INV Over CAN1 interface start sleep mode command received 654...

Page 39: ...ge is higher then R2131 adjustment 1401 PFC DC bus voltage is higher the R2131 adjustment 1402 PFC DC LEM current sensor error 1403 PFC module DC BUS voltage high alarm repeated 4 times within R2166 t...

Page 40: ...received 1643 PFC over CAN1 interface cancel battery test command received 1644 PFC over RS232 interface start boost charge mode command received 1645 PFC over CAN1 interface start boost charge mode...

Page 41: ...frequency is normal R06 OVERTEMPERATURE Overtemperature at rectifier module call service R07 BLACKOUT There is a short blackout at the AC input voltage of the UPS this is temporary wait until the AC...

Page 42: ...if hot use air cooling system If batteries are internal check the UPS ambient temperature if normal call service L02 TH2 TEMP HIGH L04 TH2 TEMP LOW UPS TH2 cabinet inside temperature is out of tolera...

Page 43: ...nt is normal A07 SHORT CIRCUIT There is short circuit at the output of the UPS check installation and loads A08 ON MAINTENANCE The maintenance by pas switch of the UPS is ON 1 position there is a lock...

Page 44: ...ds the mesage will be cleared A26 BATTERY LOW The DC BUS or battery voltage of the UPS is low still UPS is running but DC voltage is going down If this alarm occures during mains failure it means that...

Page 45: ...very high higher then 150 the UPS limited the output current This status is temporary but if continues call service A38 FUSE FAILURE Call service A39 PSP FAILURE Call service A43 USER LOGIN User logg...

Page 46: ...n ATTENTION BYPASS VOLTAGE WILL BE CONNECTED TO THE OUTPUT TERMINALS OF UPS WHEN THE ON OFF SWITCH S7 IS SWITCHED ON 4 Turn on S7 On Off switch to 1 position LCD panel activates and INV RESET or PFC R...

Page 47: ...n this case bypass voltage is connected directly to the output of UPS and the critical load is supplied via maintenance bypass switch No AC or DC supply is connected to the inside and the circuits of...

Page 48: ...the Ah capacity charge status age of the batteries actual load percentage of UPS and the ambient temperature Otherwise critical loads will be out of power at the end of battery autonomy time A26 BATT...

Page 49: ...lel therefore provides increased reliability for the critical load connected to the parallel system output If power demand increases in a certain UPS application exceeding the power rating of an alrea...

Page 50: ...RALLEL mode This mode is used for operation of at least two 1 1 configuration UPS units connected in parallel for increased reliability If this mode is selected the load is shared equally by each UPS...

Page 51: ...Port 2 Figure 4 2 c 4 units in parallel All the units must be set for the same operation mode and must have a different UPS number CAUTION You must never set the operation modes of parallel connected...

Page 52: ...ctions BATTERIES U V W N LOAD FUSES AC BYPASS AC INPUT MAIN AC INPUT AC DISTRIBUTION U1 V1 W1 N1 U2 V2 W2 N2 UPS1 K3 K2 K2 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K1 U V W N AC OUTPUT1 BATTERIES UPS2 K3...

Page 53: ...m Restart Change operating mode and Restart UPS again Returning to fault Directly fault In parallel UPS system master and slave UPS operating modes must be same 803 Status code Status Inverter system...

Page 54: ...allel system and restart again If the code is still showned call service 820 Status code Status Inverter alarm Description In parallel system while in slave mode MASTER communication lost for 8 period...

Page 55: ...ystem if the same A H rating batteries are used at each UPS the battery discharge timebe same for each UPS If the other UPS is continue to run check the batteries of this UPS Call service 825 Status c...

Page 56: ...E UPS L2 phase output is not connected to load Restart 831 Status code causes are valid for L2 phase 833 Status code Status Inverter warning Description SLAVE UPS L3 phase output is not connected to l...

Page 57: ...verter warning Description MASTER UPS send transfer the load to UPS command Restart Returning to fault 852 Status code Status Inverter warning Description Enter to sleep mode command received from par...

Page 58: ...kages output switch turned on after 2 seconds MASTER mode started Restart Returning to fault 858 Status code Status Inverter warning Description In parallel system there is no MASTER communication pac...

Page 59: ...Turn on S7 On Off switch to 1 position LCD panel activates and INV RESET or PFC RESET message appears on the display meaning that the rectifier starts to operate 11 Turn ON S4 AC Output switch switch...

Page 60: ...his case bypass voltage is connected directly to the output of UPSs and the critical load is supplied via maintenance bypass switch No AC or DC supply is connected to the inside and the circuits of UP...

Page 61: ...urn off S7 On Off switch to 0 position 3 Turn off S5 Battery switch to 0 position 4 Turn off S2 Bypass switch to 0 position 5 Turn off S1 AC Input switch to 0 position After performing the above proce...

Page 62: ...nt But do not turn on these loads again during battery operation After a short period of time when the line voltage is available again UPS returns to normal operation automatically and the alarm messa...

Page 63: ...NANCE counter BATTERY MAINTENANCE counter GENERAL MAINTENANCE counter This type of protective maintenance prevents small problems turning up to big failures DS300SHPA Series UPS has been designed to r...

Page 64: ...one at least two times a year in order to provide safe and efficient operation your UPS and battery group UPS generates a warning message when the maintenance time has expired 8 5 Storage Conditions a...

Page 65: ...ed while trying to indicate the error Fault determination First step is to record the messages indicator panel LEDs operating parameter values and last status of switches This must be done before Fixi...

Page 66: ...ATTERY TEST until battery low alarm CANCEL battery test Turn off UPS output voltage immediately SHUTDOWN Turn off UPS output voltage after delay WAITING SHUTDOWN Turn off UPS output voltage SHUTDOWN a...

Page 67: ...phone and listen the modem sound NOTE Not all the modems are compatible with the command set on UPS In such a case modem should be set by connecting a PC 10 3 2 Functioning Principle The remote opera...

Page 68: ...nection to RS232 connector NO NC programmable DIGITAL INPUT OPTIONAL Reserved for special applications REPO INPUT Standard Remote Emergency Power Off input NO NC programmable ATTENTION Maximum 42Vac o...

Page 69: ...its economically as well as supporting to create a cleaner environment and protecting our world sources 2 Every electric powered device is designed appropriate to a defined power level Device capacity...

Page 70: ......

Page 71: ...AGKK13761 10 2021...

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