18
TROUBLESHOOTING
8.2
Hand Unit
Problem
Probable cause
Recommended action
The sealing doesn’t start.
Wet electrodes.
Dry the electrodes, see chapter 9.2.
Dirty electrodes.
Clean the electrodes, see chapter 9.2.
Wet tube.
Dry the tube and electrodes, try again.
Tiny arcs between the
electrodes.
Dry the electrodes and try again.
The trigger does not “click"
when it is fully squeezed.
Change Hand unit or contact your local Terumo
BCT representative.
The trigger cannot fully
engage when it is
squeezed
Hand unit defective.
Battery not charged/low
charge.
Charge battery for 3 hours.
Cable broken.
Contact your local Terumo BCT representative.
Other cause.
Bad sealing.
Low battery charge.
Check the Battery unit charge level.
Charge battery if needed.
Moving electrode doesn’t
move smoothly in handle.
Clean and oil electrode shaft,
see chapter 9.2.
Wet electrodes.
Dry the electrodes and try again.
Dirty electrodes.
Clean the electrodes, see chapter 9.2.
Moving electrode out of
position.
See chapter 9.2, assembly of electrode.
Hand unit defective.
Change Hand unit or
contact your local Terumo BCT representative.
Other cause.
Contact your local Terumo BCT representative
Hard to divide tube after
seal.
Moving electrode doesn’t
move smoothly in handle.
Clean and oil electrode shaft, see chapter 9.2.
Wet electrodes.
Dry the electrodes and try again.
Dirty electrodes.
Clean the electrodes, see chapter 9.2.
Rim on moving electrode
damaged.
Contact your local Terumo BCT representative.
Other cause.
Intermittent sealing.
Hand unit defective.
Change Hand unit or contact your local Terumo
BCT representative.
Cable broken.
Contact your local Terumo BCT representative.
Battery unit defective
Hand unit LED still alight
after seal trigger has been
released.
Hand unit defective
Change Hand unit or contact your local Terumo
BCT representative.
Hand unit LED doesn’t
light.
Hand unit defective
Contact your local Terumo BCT representative.
Hand unit LED flickers.
Cable broken
Contact your local Terumo BCT representative.
Other cause
Electrode
cannot be
inserted after cleaning
Trigger has been pressed
during cleaning which
means that internal spring
can come out of position.
The spring can be reset to its correct position by
pulling out the trigger to the outer locked
position. Thereafter carefully insert a pin (Ø3-
4mm, 100mm long) in the front hole where the
electrode is inserted and slightly push it
downwards. Be careful; do not scratch the
surface with the pin.
