TERSO TS074e, User Manual

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13 TS074e User Manual
Device Alarms
All refrigerator alarms are automatically sent to Terso Solutions. Terso Solutions staff may contact
on site staff to assist in correcting a potential problem.
Alarm Types
Door Ajar
When the refrigerator door is left open for longer than five minutes, an audible alarm will sound
until the door is closed. If the door appears to be closed, verify nothing is obstructing the door and
attempt to re-close.
Power Outage
In the event of a power outage, an audible alarm will sound. The alarm will continue until AC
power has been restored or the onboard UPS system runs out of power. Once power has been
restored, the refrigerator will perform an inventory scan and be ready for normal use.
Temperature
The refrigerator continuously monitors its internal temperature where inventory items are kept.
If the temperature becomes too warm or cold, Terso Solutions staff will contact on site staff to
attempt to troubleshoot and/or move temperature sensitive products to a safe location. The
refrigerator may also prevent access if the inventory items have become compromise.
Hardware Failure
The refrigerator will automatically attempt to correct any hardware errors preventing the
refrigerator from functioning correctly. However, in the event that a hardware component fails, the
refrigerator may lock itself down to prevent access. Terso Solutions staff will be in contact with on
site staff if this is the case.
Door Breach
If the refrigerator door is forced open, a notification indicating a forced entry occurred will be sent
to Terso Solutions. Any products taken will be reported. This is a rare occurrence but may result
in damage to the refrigerator.
MAINTENANCE
Cleaning
There are no user serviceable parts in the refrigerator. Please contact Terso Solutions for any
service-related inquiries.
Always disconnect the power supply to the refrigerator prior to any repair or maintenance
in order to prevent shock or injury.
Exterior Cleaning
Use a dry cloth to wipe off the refrigerator and all accessories. If soap is needed, a diluted neutral
dishwashing detergent may be used. Clean all soap residue off with a wet cloth when done; never
pour water onto or into the refrigerator. Refrigerator should be completely dry before use.
Interior Cleaning
If the interior of the unit requires cleaning, refer to in house safety procedures to ensure any
harmful materials are handled and cleaned correctly.
Disposal
Terso Solutions will handle the disposal of the refrigerator and its components. Please contact
Terso Solutions at +1 (888) 376-0257 in the US or +49 621 8501 233 in Europe to arrange for
refrigerator disposal.