20
WORTMANN AG
Miscellaneous problems
Symptom
Possible Solution
Certain video
files cannot be
played, and the
Codec error
messages
appear.
Check if Windows Media Player is set to automatically download
codecs.
Right-click on the menu bar, select
Tools
from the opened
menu, and then click
Options
.
On the
Player
tab, in the
Automatic updates
area, select
Once
a day
, and then click
Apply
and
OK
to complete the settings.
Then try playing the file again. If the video file still cannot be
played, it might require a codec that is not supported by
Windows Media Player. For more information about available
codecs, see the documentation for Windows Media Player at the
Microsoft web site.
If you hear the noise only while inserting the earphone to the
computer, it is resulted from high instantaneous current. This is a
normal phenomenon.
The media card
reader cannot
read my memory
card.
Ensure that the memory card is fully inserted into the card reader
slot.
Ensure that the memory card is one of the supported types.
Try restarting your computer.
When the computer is turned on, insert the card again.
Never insert or remove your memory cards when they are still in
use, as this can cause loss of data or permanent damage to the
card.
USB devices
working
unexpectedly.
Check if your USB devices are turned on.
Some USB devices are designed to conserve battery power by
turning off automatically after a few minutes of inactivity. For
example, your digital camera. Check if the connected USB
device is turned on.
Check if the USB port is working well.
Try using another USB port to connect your USB device and see
if the device is detected.
Try connecting a low powered USB device, such as a wired
mouse, to the USB port to check if the port is working well.
If you are using a USB hub, the power requirements of the USB
port may be exceeded.
Try connecting your USB device directly to the USB port on your
computer.
Check if you need to pre-install software before connecting your
USB device. Read the documentation or user manual of the
product.