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18
WORTMANN AG
Keyboard and mouse problems
Symptom
Possible Solution
Keyboard or
mouse comm-
ands are not
recognized by
the computer.
If you are using a wired keyboard or mouse, check the cable
connection between the unit and your computer.
If you are using a wireless keyboard or mouse, check the following
items.
Ensure the USB receiver is properly connected to the
computer, and the keyboard or mouse is within its range.
If your keyboard or mouse has a power button, turn it on.
Press the
Connect
button on the keyboard or mouse to rebuild
the connection between the unit and your computer.
Try replacing the batteries in the wireless keyboard or mouse.
Restarting the system to detect the wireless connection again.
I cannot type
numbers using
the numeric
key-pad.
Check if the
Num Lock
indicator on your keyboard is on.
If the
Num Lock
indicator is off, that means the numeric
key-pad is not activated. Press the <Num Lock> key to activate
the numeric keypad.
The cursor
moves slowly
and does not
respond to the
movement of
the mouse.
If you are using a traditional mouse, check the following items:
Use a mouse pad or other rough surface under the mouse.
Clean the mouse. Remove the mouse compartment cover and
ball from the mouse and carefully wipe the mouse ball with a
moistened cloth or scrap the rollers with a piece of firm paper
to remove any dirt. Then leave the mouse ball for a while to dry
out before reassembling the mouse.
If you are using an optical mouse (either wired or wireless), refer
the following items.
Use a mouse pad or white sheet of paper under the mouse.
Clean the mouse by gently wiping the light sensor lens on the
bottom of the mouse with a lint-free cloth.
The cursor
moves too fast
or too slow.
You may configure the cursor speed to meet your personal
preferences.
Click
Settings
>
Control Panel
>
Mouse
to open the Mouse
Properties dialog box.
Click
Pointer Options
tab and drag the
Motion
slider toward
Slow
or
Fast
to adjust the speed at which the cursor responds to
mouse movement.
When done, click
OK
to finish the configuration.