Service Numbers
With your VoIP phone line, there are special numbers you may dial for services
from Tera-Byte or other agencies. These numbers are available to all customers
except where noted. Extra charges, if any, for these numbers are also noted.
Standard Services
These are standard telephone service numbers which Tera-Byte’s VoIP service
supports.
211
Local information services.($0.75 per call)
311
When this number is called, it will read back your phone number.
411
Directory services. There is a $1.00 charge for each use of this service.
611
Technical support, problem reports, and other assistance from Tera-Byte.
This number makes it easy to contact a representative at Tera-Byte for support or
questions. You may use this number 24 hours a day, 7 days a week.
911
For customers which have filled in the forms required for 911 service and
qualify for 911 service, this will contact local emergency services.
Please see your service agreement regarding 911 services, fees, charges and
liabilities. Not available in all areas or to all customers.
911 service on VoIP phones is different from traditional 911 service and
requires you understand its limitations. 911 service may be unavailable if
your power is out or you have no Internet connectivity.
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