TEQ SMART 600 Series Basic Troubleshooting Manual Download Page 21

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TYPES OF CONVERTERS

DisplayPort to HDMI – This will pass
audio and video from PC to panel

USB to HDMI – This will work with any
USB port on PC or Mac

Thunderbolt 2 to HDMI – This is for Mac computers

Summary of Contents for SMART 600 Series

Page 1: ...1 SMART Interactive Panel Board It s all about learning Basic Troubleshooting Guide...

Page 2: ...ns b Checking cables connections c How to clean camera bezel d Resetting the board panel e Calibrate the board panel f Firmware updates g How to test with your computers h Creating diagnostic camera f...

Page 3: ...be found in the About section which can be access through the menu button on the left side of the panel Interactive Whiteboards Projectors The IWB serial number will be on the lower right hand side of...

Page 4: ...NG CONNECTIONS Left side of the IFP check to make sure 1 video cable 1 USB cable is plugged into the same port HDMI USB Display Port VGA Follow cables to teachers computer make sure they are also plug...

Page 5: ...NEL CAMERA BEZEL DO Use a microfiber cloth only to wipe the bezel remove dust from around cameras DO NOT Use any type of liquid or chemicals on the product Use of air can as it may cause dust to get i...

Page 6: ...k in let it restart When plugging back in watch the pen tray pen slot colors blink which indicates power is turning back on 600 series boards Soft reboot Touch the Moon button once then hold the Moon...

Page 7: ...7 CALIBRATING THE IFP WITH A KAPP MODULE STEP 1 Tap the source button on the front of the panel A B Switch the Source to OPS HDMI...

Page 8: ...8 CALIBRATING THE IFP WITH A KAPP MODULE STEP 2 A B Click on the Gray bar on the bottom of the panel Tap on the Settings icon...

Page 9: ...9 CALIBRATING THE IFP WITH A KAPP MODULE STEP 3 A B Tap on the Diagnostics tab on the left side of the screen Tap on touch Calibration Wizard...

Page 10: ...10 CALIBRATING THE IFP WITH A KAPP MODULE STEP 1 Click on the Windows button Type SMART Settings and click on it A B...

Page 11: ...11 CALIBRATING THE IFP WITH A KAPP MODULE STEP 2 A Click on About Software and Product Support B Click on Tools C Click on Diagnostics...

Page 12: ...12 CALIBRATING THE IFP WITH A KAPP MODULE STEP 3 A Click on the View tab B Select the Board Tool Bar C Controller Setup will appear B C...

Page 13: ...13 CALIBRATING THE IFP WITH A KAPP MODULE STEP 4 On the Controller Setup click Calibration and follow the on screen instructions...

Page 14: ...14 ORIENTING THE SMART BOARD For the SMART Boards there are two ways to calibrate orient the board A On the pen tray simply press the button B Once opening SMART settings click on Orient Align A B...

Page 15: ...installation is complete calibrate your interactive flat panel Kapp Module Firmware Update Save the zip file to the root directory of an FAT formatted USB drive Connect the USB drive to your SMART kap...

Page 16: ...16 DIAGNOSTIC CAMERA FILES STEP 1 Click on the Windows button Type SMART Settings and click on it A B...

Page 17: ...17 DIAGNOSTIC CAMERA FILES STEP 2 A Click on About Software and Product Support B Click on Tools C Click on Diagnostics...

Page 18: ...18 DIAGNOSTIC CAMERA FILES STEP 3 A Click on the File tab B Select Save as and save the file on a USB or computer...

Page 19: ...19 DIAGNOSTIC CAMERA FILES STEP 4 A Click on the View tab B Select the Board Tool Bar C Controller Setup will appear B C...

Page 20: ...OSTIC CAMERA FILES STEP 5 A Click on View in the Controller Setup to launch DViTView SMART Diagnostics page B Click on the Get Image tab in the DVIT Page C Click on Save Image save to your desktop or...

Page 21: ...21 TYPES OF CONVERTERS DisplayPort to HDMI This will pass audio and video from PC to panel USB to HDMI This will work with any USB port on PC or Mac Thunderbolt 2 to HDMI This is for Mac computers...

Page 22: ...22 Still Having an issue Contact our TEQ Support Specialists today By phone 1 877 455 9369 By email diit teq com Sajjad Ali Steven Perry...