TENGYI TY006, User Manual, Page: 11 / 12

6. Trouble Shooting Guide
10
Pay attention to environmental protection!
Please comply with local regulations and dispose of discarded electrical
products and equipment into a suitable waste recycling station.
This product is approved to leave the
factory according to the standard inspection. User service guide
Pay attention to environmental protection
No coffee
runs through.
Coffee runs
down the side of
the filter handle
Coffee pours
out in drops.
Espresso
does not
have any Crema.
1. No water in the water reservoir.
2. Water reservoir not correctly
assembled.
3. Operating dial set is wrong.
4. Group filter may be blocked.
5. The filter is blocked, the coffee
grounds are too fine or tamped
down too hard.
1. Filter handle not attached
correctly, or has not been
tightened sufficiently.
2. Edge of filter insert is not free
of coffee granules.
3. The group head is dirty.
4. The group head is defective.
5. Group head silicone seal is
damaged, or warn.
1. Coffee grind is too fine or are
too compacted.
2. Machine blocked by scale build
up.
1. Fill reservoir with water.
2. Press down on the water reservoir to ensure
it is correctly positioned.
3. Ensure the operating dial is in the brewing
position.
4. See “Care and Clean” and “Descaling”
5.Empty out the filter and rinse under water to
clean. Wipe the group head with a cloth.
Repack the filter and tamp down coffee lightly
with compactor.
Handle comes off
during group.
1. Coffee tamped too hard.
2. Coffee grind is too fine.
3. Filter handle is not attached
correctly, or has not been
tightened sufficiently.
4. Top/bottom edge of filter is not
free of coffee granules.
5. The group head is dirty.
6. The group head is defective.
7. Group head silicone seal is
warn or damaged.
1. Tamp the coffee grounds lighter.
2. Change to a coarser grind of coffee.
3. Ensure the handle is firmly positioned onto
the group head.
4. Clean around the edge of the filter and wipe
the group head clean of coffee.
5. Wipe group head with a damp cloth.
6. Contact your service center.
7. Contact your service center.
1. Ensure the handle is firmly positioned onto
the group head.
2. Clean around the top and bottom edge of the
filter and wipe the group head clean of coffee.
3.Wipe group head with a damp cloth.
4. Contact your repair center.
5. Contact your repair center.
1. Ensure you are using an evenly ground
coffee and do not compact the grounds so
firmly.
2. Conduct descaling.
1. Coffee is old or dry.
2. Coffee not compacted firmly
enough.
1. Use fresh coffee and once you open the
coffee be sure to store it in an airtight
container.
2. Compact coffee grounds more firmly.
Espresso does not
have any Crema. Coffee too coarse.
Grind the coffee to a finer texture or change
brands of espresso coffee to a finer grind.
PROBLEM POSSIBLE CAUSE WHAT TO DO