Tenergy 59148, User Manual

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Q: Can I use output ports when T320 is charging?
A: Yes you can.
Q: How long will this power station run my device?
A: Runtime hours depend on typical power consumption (how
many watt) your application requires. Find the typical power
consumption of your device from its manufacturer, and then divide
300 by the typical wattage consumption. For example: Airsense 10
CPAP has a typical power consumption of 53W. 300 / 53 = 5.6
hours. A fully charged T320 can run Airsense 10 CPAP for about
5.6 hours per charge.
Q: What kind of solar panel is compatible?
A: Any solar panel with 5V ~ 24V DC output will provide enough
charging voltage to charge your T320 unit via solar. But for
significant charging speed, we recommend solar panels of 60W.
For example, the Tenergy 60W solar panel.
Q: Why is T320 keep turning itself off in a few
minutes when powering my small applications?
A: Most likely caused by the wattage of your application is too low
and triggered the auto turn off feature. To keep your low-wattage
application running without interrupting. Please manually turn off
the auto turn off feature (see page 7).
Q: Can I take the T320 on an airplane?
A: Please call the respective of airline to check before you took it to
airport. Inform them it's a lithium-ion battery of 300 watt-hours, and ask
for confirmation on compliance.
Q: “AC!” or "Temperature" icon shows up on the
screen, and it’s not working.
A: This can mean one or more of the following issue:
Over load protection: remove the overloaded application that plugged
onto T320, press the power button to reset the unit.
Short circuit: same as over loading, remove application and press the
power button to reset.
Over heat protection: let the unit cool down a few minutes, then press
the power button and see if gets back to normal condition. If not, give it
another few minutes.
Q: I tried everything but it’s still not working or not
meeting my needs.
A: Please contact our customer service team for further assistance.
Q: Why can’t I use it power my coffee maker?
A: Typical coffee maker has power of 800+watts. Which is higher
than the 200watt AC output limitation of T320. Same idea for other
applications such as air dryer, heater, cooker, or anything excess
200Watts.
Q: It will not stay on even it still has N% left.
A: Using the unit in high temperature locations may make the unit
running hot, and has its over temperature protection triggered
even when it still has power in it. Do not use this unit under direct
sun when the weather is hot, keep it in the shade and keep it well
ventilated will help with lowering the temperature.
Q: Is the battery replaceable?
A: The internal battery is not replaceable, but if it’s maintained
well, it can be recharged for up to 2000 times. Which provides a
very long life span.
Q: Can I keep the unit plugged to AC power?
A: It’s not recommended, as it will slightly reduce the life span of
the unit over time, however, if you find it difficult to charge the unit
when its power level is low. Or you plan to put it in storage for over
a year without charging. Keeping it plugged into the AC power
while storing is doable to prevent over discharge.
FAQS & TROUBLESHOOTING
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