TEN
TEN Automotive Equipment Ltd.
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Page 16
Version 5.0 November 2010
Communication error
The INNOVA 3000 consists of an exhaust gas sampling/measuring unit and a PC for the program operation and
presentation. Both these units are connected via a serial communication cable in order that the computer can
control the exhaust gas sampling/measuring unit and obtain data for processing and presentation. If the
communication fails, the INNOVA 3000 will display an error message on the screen and provide instructions for
troubleshooting.
If this occurs check the serial communication cable between the PC and the COM2 port of the sampling/measure
unit. In addition, it is a good idea to power down the INNOVA 3000 and power up again (Make sure Windows is shut
down first). If this message persists then please contact your service provider.
Other messages
The PC is equipped with a Windows operating system. For a number of reasons error messages may be generated
from the operating system. If this is the case, check the message and follow the instructions at the screen. If
necessary refer to the manual of the PC manufacturer or contact your supplier.