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WARRANTY
Tempco Electric Heater Corporation is pleased to offer sugges-
tions on the use of its products. However, Tempco makes no war-
ranties or representations of any sort regarding the fitness for use,
or the application of its products by the Purchaser. The selection,
application, or use of Tempco products is the Purchaser's respon-
sibility. No claims will be allowed for any damages or losses,
whether direct, indirect, incidental, special, or consequential.
Specifications are subject to change without notice. In addition,
Tempco reserves the right to make changes–without notification
to the Purchaser–to materials or processing that do not affect com-
pliance with any applicable specification. TEC Temperature Con-
trollers are warranted to be free from defects in material and
workmanship for two (2) years after delivery to the first purchaser
for use. Tempco's sole responsibility under this warranty, at Tem-
pco's option, is limited to replacement or repair, free of charge, or
refund of purchase price within the warranty period specified.
This warranty does not apply to damage resulting from transporta-
tion, alteration, misuse, or abuse.
RETURNS
No product returns can be accepted without a completed Return
Material Authorization (RMA) form.
TECHNICAL SUPPORT
Technical questions and troubleshooting help is available from
Tempco. When calling or writing please give as much background
information on the application or process as possible.
E-mail: [email protected]
Phone: 630-350-2252
800-323-6859
• Incorrect parameters entered in menu (most common)
•
Excessive electrical interference
•
Line wires are improperly connected
•
No voltage between line terminals
•
Incorrect voltage between line terminals
•
Connections to terminals are open, missing or loose
•
Thermocouple (or RTD) is open at tip
•
Thermocouple (or RTD) is broken
•
Shorted thermocouple (or RTD) leads
•
Short across terminals
•
Open or shorted heater circuit
•
Open coil in external contactor
•
Burned out line fuses
•
Defective solid-state relays
•
Defective line switches
•
Burned out contactor
•
Defective circuit breakers
Common Causes of Failures
If the points listed above have been checked and the controller does not function, it is suggested
that the instrument be returned for inspection.
Please request an RMA (Return Material Authorization) number for return instructions.
