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15

 

 

 

PROBLEMS 

 

If  requested  port  number  for  Bridge  Connection  is  used  by  another  program,  the 
TWCT.EXE program will quit working with following message. 

 

 

 
In this case it’s necessary to change port number settings  
 

 

If TWCT22 is not able to connect to TWCT.EXE program

, there could be several reasons: 

1.

 

External connection is blocked by the local computer or remote firewall.  It must be unblocked for 
TWCT.EXE to work properly. 

2.

 

Selected port number blocked by GSM card supplier's firewall. In this case it is advisable to use 
the port 80 because it’s not usually blocked. 

Note: If You have Skype program running it should 

be  closed  before  doing  following.

  In  the  TWCT.EXE  settings  window  change  the  local 

computer’s port number for Bridge Connection to 80 and click the button “Start”. Now  you can 
run Skype program again. Skype program uses port 80 only if it’s free. If you want to avoid Skype 
using port 80 change it' behavior in Skype “Connections” tab. 

3.

 

TWCT22 GSM card supplier doesn’t provide network service through GPRS. 

4.

 

There is no GPRS connection. 

5.

 

Wrong TWCT22 GPRS settings (APN, USER, PASSWORD) – usually APN.  

6.

 

IP  address  of  your  computer  is  not  permanent  (dynamic).  It  can  change  each  time  you  are 
connecting to network and may be different from when you configured TWCT.EXE. 

7.

 

Local computer doesn’t have external IP address and port number. In this case usually IP address 
starts  with  192  or  172  or  10.  It  happens  when  your  computer  belongs  to  network  with  NAT 
(network  address  translation)  functionality.  Ask  your  network  administrator  for  getting  your 
external IP address and port number that would be redirected to your computer.  

8.

 

Entered Short Message text doesn‘t correspond to one generate by the TWCT.EXE. 

 
 

Summary of Contents for TWCT22

Page 1: ...ALARM MONITORING CONTROL SYSTEM TWCT22 USER MANUAL 1 6 UAB TELTONIKA Saltoniskiu str 10C LT 08105 Vilnius Lithuania Phone 370 5 2127472 Fax 370 5 2761380 info teltonika lt www teltonika eu ...

Page 2: ... Other product and company names mentioned herein may be trademarks or trade names of their respective owners Copyright 2012 UAB Teltonika Disclaimer The use of Alarm Monitoring and Control System TWCT22 is at sole discretion of the user Teltonika cannot be held responsible for any damages arising due to use of Alarm Monitoring and Control System TWCT22 Therefore any liability claims would be disc...

Page 3: ...CTRICAL CONNECTION 10 7 INSTALLATION AND STARTING 11 7 1 INSTALLING A SIM CARD 11 7 2 DIP SWITCH SETTINGS 12 7 3 CONNECTION TO PC 12 7 3 1 PC Connections via RS232 12 7 3 2 PC Connections via GPRS 13 8 DATA CONFIGURATION 16 8 1 APPLICATION S LOGICAL ELEMENT 16 8 2 FUNCTIONS 16 8 3 LOGICS 17 8 4 EVENTS 18 8 4 1 Analog Event 18 8 4 2 Digital Event 19 8 4 3 Message Event 21 8 4 3 1 Special Markers 22...

Page 4: ... and power supply units PSU shell comply with requirements of standard LST EN 60950 1 TWCT22 can be used for configurations on first Personal Computer or second Notebook computer safety class To avoid mechanical damage of the device it is recommended to transport the device packed in damage proof pack While using the device place it such that the LEDs are visible to the user It s because these LED...

Page 5: ... device for electronic equipments with support of Short Messages SMS phone calls e mails and GPRS connections The device is configurable through internal WEB server interface via GSM network and RS232 interface Multiple users can interrogate TWCT22 or be notified on configurable events 4 TECHNICAL SPECIFICATION Supply 11 29V 500mA Power consumption max 7W Wireless modem o Dual Band GSM 900 1800MHz...

Page 6: ...ne connector female COM port another RJ45 3 GSM antenna MMCX connector 4 The CD with Software and User s Manual 5 2 DIMENSIONS The plastic case of TWCT22 is light and suitable for fitting with electronic equipments that can hook to the DIN EN 50022 When a place for TWCT22 is being planned it should be considered that GSM antenna which is supplied in your package should NOT be placed in metal case ...

Page 7: ...GSM network ERR Error LED turns on when the device has faulty working conditions RX Indicate the receiving data to the device via serial port TX Indicate the sending data from the device via serial port DIN Indicate the digital input s voltage true level ROUT Indicate the relay output status RS232 Standard serial communication port 4 relay outputs state LED Serial port connector 2 serial port stat...

Page 8: ... true D IN 2 Digital input 2 This input is optically isolated by two different voltage levels 0 3Vdc false 3 26Vdc true D IN 3 Digital input 3 This input is optically isolated by two different voltage levels 0 3Vdc false 3 26Vdc true D IN 4 Digital input 4 This input is optically isolated by two different voltage levels 0 3Vdc false 3 26Vdc true D IN Digital input ground It is separated from modul...

Page 9: ... NO 3rd Relay normally open output R3 CO 3rd Relay common output R3 NC 3rd Relay normally closed output Rated load 240V 50Hz 7A 24V 10A R4 NO 4th Relay normally open output R4 CO 4th Relay common output R4 NC 4th Relay normally closed output Rated load 240V 50Hz 7A 24V 10A Figure 6 2 2 6 3 SERIAL PORT RS232 INTERFACE Serial port is used for communication with internal WEB server Internal WEB serve...

Page 10: ... 6 3 1 RJ45 connector Flow control hardware The communication connector is an eight way RJ45 PLUG style connector Table 6 3 1 RS232 Connector pin out RJ45 Pin number Description Direction 1 DSR Output 2 DCD Output 3 DTR Input 4 GND 5 RXD Input 6 TXD Output 7 CTS Output 8 RTS Input 6 4 SAMPLE ELECTRICAL CONNECTION Figure 6 4 1 Sample scheme ...

Page 11: ...nge to unlock it see the figure 7 1 2 Lift the SIM card holder Remove your SIM card from the package your SIM card might be inserted already Insert the SIM card into the holder so that the notches align see the figure 7 1 3 Close the SIM card holder Slide the SIM card holder away from its hinges to lock it see the figure 7 1 4 Figure 7 1 2 Figure 7 1 3 Figure 7 1 4 Figure 7 1 1 ...

Page 12: ...in whatever folder Run TWCT EXE program by clicking on it 2 Connect PCs serial port to the TWCT22 serial port cable PORT1 2 as shown below 3 Select RS232 mode see Fig 7 3 2 4 Select serial port number to which TWCT22 is connected 5 Write to TCP IP Port number 5000 6 Click the link http localhost 5000 and Internet explorer window will run automatically There you will see TWCT22 application Switch n...

Page 13: ... EXE program is TWCT22 system ancillary part that is connecting the TWCT22 device to the local computer Web Browser through Bridge Connection This allows to control the device at the distance and to supervise its status The computer must have externally accessible IP address and opened port number that TWCT22 device could connect to The sample of the connection 1 Through local connection TWCT22 de...

Page 14: ...rtNo is sent to TWCT22 device s phone number Here x x x x external IP address of the computer and PortNo port number TWCT22 will try to connect to specified IP address and port number once Figure 7 3 4 TWCT22 configuration menu Figure 7 3 5 TWCT EXE software in TCP mode ...

Page 15: ... click the button Start Now you can run Skype program again Skype program uses port 80 only if it s free If you want to avoid Skype using port 80 change it behavior in Skype Connections tab 3 TWCT22 GSM card supplier doesn t provide network service through GPRS 4 There is no GPRS connection 5 Wrong TWCT22 GPRS settings APN USER PASSWORD usually APN 6 IP address of your computer is not permanent dy...

Page 16: ...rocess that is controlled by the device Events are following occurrences four digital inputs two analog inputs two types of receiving messages SMS call Actions are those possible processes relay state controlling on off toggle and sending message SMS email call User is authorized person which is allowed to use the device via messages Users can be jointed into the group The device is configurable t...

Page 17: ...ffect on operation of logic It s just for easy identification in case you have more than one action You are free to give any name using text numbers special characters Select the type OR an action that is produced when one or more events are present AND a logical operation that only evaluates as true if all of the events being compared also evaluate as true You can create events in menu Events Cho...

Page 18: ...as true AND OR Events Choose event name If you want to choose several events click items together with key ctrl Actions Choose action name If you want to choose several actions click items together with key ctrl 8 4 EVENTS One of the main function elements of TWCT22 is to alert you whenever digital analog inputs to the TWCT22cross their predefined value Events define conditions of the digital inpu...

Page 19: ... the event conditions still exist Noise cancellation When TYPE is Analog HIHG or Analog DOWN it is not necessary to fill SETUP TIME The time interval after which the event will be sent back for next operation Select the level of the triger 0 10 V or 0 20 mA Select the level of the triger 0 20 mA To the effect that all configurations would be performed press button SUBMIT Picture 8 4 2 If you want ...

Page 20: ...oise cancellation Choose digital input number from 1 to 4 The time interval after which the event will be sent to the logic function if the event conditions still exist When TYPE is Digital HIGH or Digital DOWN it is not necessary to fill ACTIVATION SETUP TIME The time interval after which the event will be sent back for next operation To the effect that all configurations would be performed press...

Page 21: ...se text numbers special characters There you can choose the message type SMS or CALL Choose the user or group of users who would receive the event Users and group you can add or delete in menu USERS Text message is the event identification When message type is SMS short message and text in this area should be the same To the effect that all configurations would be performed press button SUBMIT Pic...

Page 22: ... Answer will be symbol 0 or 1 0 OFF 1 ON i R3 Digital relay output 3 Answer will be symbol 0 or 1 0 OFF 1 ON j R4 Digital relay output 4 Answer will be symbol 0 or 1 0 OFF 1 ON k PW Mains power voltage 0 99 with movable point l SF Device fault status flag i ok device work good ii err device status fault m YY year SMS message creation year from 0000 to 9999 n MM month SMS message creation month fro...

Page 23: ...ime if you want that this event should be repeated Also it is necessary to relate Event and Actions using Logics Press button Then you will see the new item no name picture 8 4 6 Click it and configure parameters Picture 8 4 6 The name of events does not have any role in execution of the event It s just used as identification so you are free to give any name You are able to use text numbers specia...

Page 24: ...IT Picture 8 4 7 If you want to delete any timer event mark event s checkbox and press DELETE 8 5 ACTIONS Actions define operations for the device to perform For example then you using Timer Events you can set there that TWCT22 should do at exactly date and time The device could take Rout actions make calls send short messages or e mails 8 5 1 ROUT actions Press button Then you will see the new it...

Page 25: ... TOGGLE Choose relay number from 1 to 4 This is the time for which the desired output should be held high low If 0 is entered it would mean a permanent change in status of corresponding output To the effect that all configurations would be performed press button SUBMIT Picture 8 5 2 8 5 2 Message Press button Then you will see the new item no name picture 8 5 3 Click it and configure parameters De...

Page 26: ...ose the message type to send the alarm SMS CALL E MAIL Choose the users or groups of users who would receive the alarm Users and group you can add or delete in menu USERS This text message will be sent to the authorized user Usable values text and numbers To the effect that all configurations would be performed press button SUBMIT Picture 8 5 4 If you want to delete any action mark action s checkb...

Page 27: ... It is not necessary to fill all this parts When you want to delete any user select the respective user users and press DELETE button User group is a list of users or groups with assigned name If you have multiple users and you want to manage classify them you have the possibility of creating groups Only the users define in Users menu can be added in the groups To start creating groups click New G...

Page 28: ... is written PIN number and it is confirmed by button Store PIN The TWCT22 then by help written PIN unlock access to SIM card after stand by TWCT22 The Pin number is possible forbid by button Unlock SIM card In the window it is possible to define GPRS off APN Username Password and Authentication method Auto PAP CHAP None If the APN field is not filled in the APN will be automatically assigned by th...

Page 29: ...e default number is not good For example default number for Bite GSM LT is 370699501115 After change press Apply changes There you can set user to whom is allowed Bridged Network connection After change press Apply changes You can choose the language between English Spanish and German After change press Apply changes You can upload the configuration settings TWCT22 by uploading a configuration fil...

Page 30: ...n which is used for TWCT22 When you insert a new SIM card you need to configurate parameters in Settings SMS_ERR_NEED_PIN_CODE this message means that you must to enter in Settings a PIN code of your SIM card SMS_ERR_CANT_REG_NETWORK enter APN in Settings area GSM GPRS GPRS is not active you should restart the device after configuration is saved to it s memory Just unplug the power source and plug...

Page 31: ...OG Log is the events registration There s also the list of errors To see the latest actions press button REFRESH It is not necessary to contain old information about action so delete it with button ERASE Picture 8 9 1 ...

Page 32: ... 8 10 TESTS Test describes the device status review To acsess into tests meanu http localhost 5000 test To test relay outputs and analog inputs status just select it and press Apply button Picture 8 10 1 ...

Page 33: ...re contacting for support make sure that you went through the above manual thoroughly If you are still facing problems feel free to contact our technical support team at support teltonika lt we would be glad to help you ...

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