TLS-3B User’s Manual
40-400-00032, Rev. B
14
WARRANTY AND SERVICE
Warranty Information
Teltone warrants this product to be free from defects in material and workmanship for
a period of one year, given proper installation and usage. At its sole discretion,
Teltone will repair or replace free of charge any unit found to be defective during the
warranty period. Units found defective beyond the warranty period will be repaired or
replaced at a flat rate.
Return Procedures
If a unit is found to be defective, contact Teltone customer service to obtain a RMA
(Return Material Authorization) number and shipping instructions. When returning
units, provide the following information:
•
Unit model number, unit part number, and serial number (obtained from the
Unit ID label on the bottom of the unit).
•
Teltone RMA number
•
All available fault information
•
Complete shipping and billing address
•
Repair purchase order
Technical Assistance
For technical assistance on this product, call Teltone technical support at
425-951-3390 or send an email to [email protected].
