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Telstra IP Telephony Media Phone VVX500 Feature Guide May 2012

 

 

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Telstra IP Telephony - Media Phone VVX 500 Feature Guide 

44. Call Forwarding Always Interrogation 

 

Lift the telephone handset, enter the 

assigned code *21* 

 

Replace the telephone handset  

 

45. Call Forwarding Busy Interrogation 

 

Lift the telephone handset, enter the 

assigned code *67* 

 

Replace the telephone handset 

46. Call Forwarding No Answer 

Interrogation 

 

Lift the telephone handset, enter the 

assigned code *61* 

 

Replace the telephone handset 

47. Call Forwarding Always to Voice Mail 

Activation 

 

Lift the telephone handset, enter the 

assigned code *21 

 

Replace the telephone handset  

The Call Forwarding Always to Voice 

Mail service is on 

 

48. Call Forwarding Selective Activation 

 

Lift the telephone handset, enter the 

assigned code #76 

 

Replace the telephone handset  

The Call Forwarding Selective service is on 

 

49. Call Forwarding Always to Voice Mail 
Deactivation 

 

Lift the telephone handset, enter the 

assigned code #21 

 

Replace the telephone handset  

The Call Forwarding Always to Voice Mail 

service is off 

50. Call Park 

 

While the call is active, place the call on 

Hold

 

 

Enter the assigned code *68 

 

Type the extension of phone on which the 

call is to be parked 

 

Replace the telephone handset 

The call is parked at the indicated 

extension 

51. Call Park Retrieve 

 

Lift the telephone handset, enter the 

assigned code *88 

 

Dial the number where the call was parked, 

followed by # 

 

You are connected with the call you parked 

52. Call Pickup 

 

Lift the telephone handset, enter the 

assigned code *98 

 

The longest-ringing phone in your call 

pick-up group is connected 

 

53. Directed Call Pickup 

 

Lift the telephone handset, enter the 

assigned code *97 

 

Dial the intended phone number to 

conduct the directed call pickup 

 

The directed call pickup is made and the 

call is connected 

54. Directed Call Pickup with Barge-in 

 

Lift the telephone handset, enter the 

assigned code *33 

 

Dial the intended phone number to 

conduct the directed call pickup 

 

The directed call pickup is made if only one 

phone is ringing and the call is connected 

55. Do Not Disturb activation 

Note:

 The Do Not Disturb feature is only 

active if a user has an Executive service pack 

assigned to them. 

 

Lift the telephone handset, enter the 

assigned code *78 

The Do Not Disturb feature has been turned 

on.   

Your phone will not ring while this service is 

on. 

56. Do Not Disturb deactivation 

 

Lift the telephone handset, enter the 

assigned code *79 

Summary of Contents for VVX500

Page 1: ... that display on the touch screen To access further screens swipe the screen move your finger across the screen either left or right to display further screens 3 Navigating the Touch screen To enter the Home View main menu press To return to the Line View press To select a menu item tap the menu icon To select a soft key tap the soft key To select an option in a list tap the option To scroll throu...

Page 2: ... you can Tap a phone line to access the Dialer Swipe to switch between Line View and Idle browser if available If your phone has calls the phone line indicates the number of calls you have and if they are active or held An active call displays a green bar A held call displays a flashing red bar 7 Active Call View This view displays the name and number of the person you are talking with and the dur...

Page 3: ... hold to select it Tap the Resume soft key or press the Hold button To join all three parties onto an impromptu conference call With 2 calls in progress 1 call on hold and 1 call active Tap Join 13 Muting the microphone While Mute is activated you can hear all other parties however they cannot hear you During a call press the mute button The mute button is illuminated in red To turn off mute press...

Page 4: ...umber if you are engaged on a call Tap the Forward soft key Tap Busy Enter the required number to which to forward your calls Tap the Enable soft key Call Forward Busy deactivation Tap the Forward soft key Tap Busy Tap Disable Call Forwarding is not available on Shared Lines 17 Do Not Disturb activation When you enable Do Not Disturb DND you prevent your phone from ringing and send all incoming ca...

Page 5: ...u do not want to answer the second incoming call Tap the Reject icon call will go directly to Voice Mail OR Tap Ignore soft key this will re direct call to Voice Mail after a nominated amount of rings OR Tap Forward then enter a number you wish to forward the incoming call to then tap forward incoming call will be forwarded to nominated number You cannot receive additional calls while both lines a...

Page 6: ...Yes to confirm deletion 22 Call History Your phone maintains lists of Missed Received and Placed calls Each list can hold up to 100 entries Call History icons Missed Calls Received Calls Placed Calls Tap History icon in active call view will show call history starting from most recent call To scroll through Recent call list touch screen and drag list in required direction From recent call list tap...

Page 7: ...an switch to handset or speaker mode Tap Settings icon Tap Basic Tap Preferences Tap Headset Tap Headset memory Tap Enabled soft key Press To access Headset memory mode press headset key twice The headset button will flash when enabled 27 Warning icon If your phone is unable to perform certain tasks a warning icon will display in the status bar The warning icon lets you know that your phone has on...

Page 8: ...rn to Voice Messaging main menu Repeat menu 34 Change your mailbox No Answer greeting Tap the Messages icon Enter your passcode and press Press 1 to access your voice mailbox Press 3 to change your Mailbox No Answer greeting 1 Record new No Answer Greeting 2 Listen to current No Answer Greeting 3 Revert to system default No Answer Greeting Return to Voice Messaging main menu Repeat menu 35 Listen ...

Page 9: ...ter the assigned code 72 Type the phone number to which calls will be forwarded followed by Replace the telephone handset The Call Forwarding Always service is on 39 Call Forwarding Always Deactivation Lift the telephone handset Enter the assigned code 73 Replace the telephone handset The Call Forwarding Always service is off 40 Call Forwarding Busy Activation Lift the telephone handset enter the ...

Page 10: ...on Hold Enter the assigned code 68 Type the extension of phone on which the call is to be parked Replace the telephone handset The call is parked at the indicated extension 51 Call Park Retrieve Lift the telephone handset enter the assigned code 88 Dial the number where the call was parked followed by You are connected with the call you parked 52 Call Pickup Lift the telephone handset enter the as...

Page 11: ...ft the telephone handset enter the assigned code 50 Dial the intended phone number The Push to Talk call is connected Note This feature can be used between 2 users This feature needs to be configured by the Customer Group Administrator in CommPilot 64 Clear Voice Message Waiting Indicator Lift the telephone handset Enter the assigned code 99 The visual message waiting indicator light on your phone...

Page 12: ...Press the shared line to activate Enter the assigned code 12 To deactivate a shared line location Press the shared line to deactivate Enter the assigned code 13 Note When a shared line location has been deactivated the line indicator will still flash red for an incoming call however the phone will not ring and the call cannot be answered from the flashing line With a shared line location being dea...

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