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Telstra VVX 300 Phone Guide | July 2014 

 

Page 1 

Telstra VVX300 Phone Guide

 

 

 

If you are required to initially configure your 
IP phone you will be advised of the 
Username and Password.  This information 
only needs to be entered once via the 

QSetup

 soft key.   

Press the 

QSetup

 soft key 

Press the 

Server User 

field 

Enter the Server User credentials (obtain 
this information from Telstra.   
This number will be your phone number) 

Press the 

Server Password

 field 

Press the 

Mode

 soft key and tap 

123

 (to 

select numbers) 

Enter the Server password (obtain this 
information from Telstra) 

Press 

Save Config

 to Save the Config 

You will now need to manually reboot the 
phone 

Press the 

Home

 button 

 

Press Settings 

Press 

Basic

 , swipe your finger up the 

screen and 

Press Restart Phone 

Press the 

Yes

 soft key (to confirm) 

Note 1:  

Restarting the phone may take a few 

minutes

 

Note 2:  

If your phone has been preconfigured 

the 

QSetup

 soft key will not be visible 

Note 3: 

This is only required for phones that are 

on DMS (Device Management System) 
platform. 

 

To enter the Home View main menu, press 

 

To return to the Line View, press 

 

To select a menu item, press the 

Home

 button, 

scroll through the icons ad select the relevant 
option ie settings or directories by pressing the 

Select

 button in the middle of the 

Navigation

 

button. 

 

 

The VVX300 is a black and white screen 
device. 

 

 

 

 

To move through the pages press the 

right

 or 

left

 arrow buttons on the 

Navigation

 button. 

 

  

New Call 

– Select 

New Call

 to display 

Dialler 

From the Dialler, you can enter a number or 
URL to place a call 

  

Messages 

– Select 

Messages

 to 

access your Voicemail Messages 

Summary of Contents for VVX300

Page 1: ... Basic swipe your finger up the screen and Press Restart Phone Press the Yes soft key to confirm Note 1 Restarting the phone may take a few minutes Note 2 If your phone has been preconfigured the QSetup soft key will not be visible Note 3 This is only required for phones that are on DMS Device Management System platform To enter the Home View main menu press To return to the Line View press To sel...

Page 2: ... screen relate to the relevant soft key During a call press the to adjust the call volume While the phone is idle to adjust the Ringer volume press the volume buttons Line View is a default display Line View displays all your phone lines your favourites and soft key tabs If your phone is idle you can Press New Call to access the Dialer If your phone has calls the phone line indicates the number of...

Page 3: ...vigation button to scroll to the call on hold and select it and then press the Resume soft key To join all three parties onto an impromptu conference call With 2 calls in progress 1 call on hold and 1 call active Press the More soft key and then the Join soft key While Mute is activated you can hear all other parties however they cannot hear you During a call press the mute button The mute button ...

Page 4: ...isable soft key To forward your calls to another number if you are engaged on a call Press the Forward soft key Scroll down and select Busy Enter the required number to which to forward your calls Press the Enable soft key Press the Forward soft key Scroll down and select Busy Press Disable soft key Call Forwarding is not available on Shared Lines When you enable Do Not Disturb DND you prevent you...

Page 5: ...scroll down and enter last name Scroll down to the contact field and enter the number Press the Save soft key Pressing the Home button will take you back to the home main screen From Home View Scroll across and select the Directories icon Select Contact Directory Scroll to the required contact Press Info and Press the Edit soft key Make the required changes and press the Save Soft Key From Home vi...

Page 6: ...to return to the Home view screen From the Home View Scroll and select the Settings icon Select Basic Scroll down and select Backlight Intensity Select Backlight On Intensity and choose either High Medium or Low and press the Select soft key Select Backlight Idle Intensity and choose either High Medium or Low and Press the Select soft key Or Select Maximum Intensity Select the Up or Down soft key ...

Page 7: ... hash key Press the Messages button or dial the Voice Portal extension Press the star key during the greeting Enter your mailbox ID your extension Enter your passcode followed by the hash key Press 1 Press 1 again Dial the Voice Portal phone number Enter your mailbox ID your extension followed by the hash key Enter your passcode followed by the hash key 1 Access your Voice Mailbox 2 Change your Co...

Page 8: ... your messages 1 Listen to your messages 2 Change your mailbox Busy greeting 3 Change your mailbox No Answer greeting 5 Compose and send a new message 7 Delete all messages 8 Modify the message deposit settings for your mailbox Go to the CommPilot Voice Portal Repeat this menu New messages flagged as urgent are played first The message envelope for each message is played first time and date sender...

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