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Telstra VVX 300 Phone Guide | July 2014 

 

Page 7 

Telstra VVX300 Phone Guide

 

 

 

If your phone is unable to perform certain 
tasks, a warning icon will display in the 
status bar. The warning icon lets you know 
that your phone has one or more issues 
that you should know about. Contact your 
Customer Group Administrator to advise 
them of this issue. 

 

From Line view press the voicemail 

 

icon to access voicemail 

OR 

From the Home view select the Messages 

icon 

 and select

 Message Centre... 

Enter a passcode, when prompted; after 
your initial login you will need to change 
your passcode. 

It is essential your passcode be changed 
for security reasons. It is important to keep 
your new passcode private. 

Record your name when prompted 

Press the hash key (#) 

Follow the prompts to save the recording, 
or re-record your name 

 

Press the 

Messages

 button

,

 

 or dial 

the Voice Portal extension. 

Enter your passcode followed by the hash 
key (#). 

Press the 

Messages

 button

 

 or dial 

the Voice Portal extension. 

Press the star key (*) during the greeting. 

Enter your mailbox ID (your extension).  

Enter your passcode followed by the hash 
key (#). 

Press 1 

Press 1 again 

Dial the Voice Portal phone number. 

Enter your mailbox ID (your extension) 
followed by the hash key (#). 

Enter your passcode followed by the hash 
key (#). 

 

1... Access your Voice Mailbox 
2... Change your CommPilot Express 
profile† 
3... Go to the Greetings Menu 
4... Change your Call Forwarding options 
8... Change your passcode 
9... Exit the Voice Portal 
#... Repeat this menu 
†... Only available if assigned.

 

Press the Messages button

 

 

Enter your passcode and press # 

Press 3 to access your Greetings menu 

Press 2 to change your Mailbox Busy 
greeting 

Record your Name

 

2... Change your conference Greeting 
*... Go back to previous menu 
#... Repeat menu 

Tap the Messages icon

 

 

Enter your passcode and press # 

Press 1 to access your voice mailbox 

Press 3 to change your Mailbox No Answer 
greeting 

1... Record new No Answer Greeting 
2... Play current Greeting 
3... Revert to system default Greeting 
*... Return to Voice Messaging main menu 
#... Repeat menu 

Summary of Contents for VVX300

Page 1: ... Basic swipe your finger up the screen and Press Restart Phone Press the Yes soft key to confirm Note 1 Restarting the phone may take a few minutes Note 2 If your phone has been preconfigured the QSetup soft key will not be visible Note 3 This is only required for phones that are on DMS Device Management System platform To enter the Home View main menu press To return to the Line View press To sel...

Page 2: ... screen relate to the relevant soft key During a call press the to adjust the call volume While the phone is idle to adjust the Ringer volume press the volume buttons Line View is a default display Line View displays all your phone lines your favourites and soft key tabs If your phone is idle you can Press New Call to access the Dialer If your phone has calls the phone line indicates the number of...

Page 3: ...vigation button to scroll to the call on hold and select it and then press the Resume soft key To join all three parties onto an impromptu conference call With 2 calls in progress 1 call on hold and 1 call active Press the More soft key and then the Join soft key While Mute is activated you can hear all other parties however they cannot hear you During a call press the mute button The mute button ...

Page 4: ...isable soft key To forward your calls to another number if you are engaged on a call Press the Forward soft key Scroll down and select Busy Enter the required number to which to forward your calls Press the Enable soft key Press the Forward soft key Scroll down and select Busy Press Disable soft key Call Forwarding is not available on Shared Lines When you enable Do Not Disturb DND you prevent you...

Page 5: ...scroll down and enter last name Scroll down to the contact field and enter the number Press the Save soft key Pressing the Home button will take you back to the home main screen From Home View Scroll across and select the Directories icon Select Contact Directory Scroll to the required contact Press Info and Press the Edit soft key Make the required changes and press the Save Soft Key From Home vi...

Page 6: ...to return to the Home view screen From the Home View Scroll and select the Settings icon Select Basic Scroll down and select Backlight Intensity Select Backlight On Intensity and choose either High Medium or Low and press the Select soft key Select Backlight Idle Intensity and choose either High Medium or Low and Press the Select soft key Or Select Maximum Intensity Select the Up or Down soft key ...

Page 7: ... hash key Press the Messages button or dial the Voice Portal extension Press the star key during the greeting Enter your mailbox ID your extension Enter your passcode followed by the hash key Press 1 Press 1 again Dial the Voice Portal phone number Enter your mailbox ID your extension followed by the hash key Enter your passcode followed by the hash key 1 Access your Voice Mailbox 2 Change your Co...

Page 8: ... your messages 1 Listen to your messages 2 Change your mailbox Busy greeting 3 Change your mailbox No Answer greeting 5 Compose and send a new message 7 Delete all messages 8 Modify the message deposit settings for your mailbox Go to the CommPilot Voice Portal Repeat this menu New messages flagged as urgent are played first The message envelope for each message is played first time and date sender...

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