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CHARGE YOUR WI-FI HOTSPOT
Connect your charger. Your device uses a USB-C charging port. Insert the lead carefully into the
charging port. Be careful not to pull sharply on the lead or trip over it when it is plugged in. Always
insert and remove with care as physical damage is not covered by your warranty.
Only use the included charger and USB-C lead provided. Use of third party adaptors can damage your
device.
Typical charging time is 3-4 hours using the standard charger provided. Charging from an alternate
USB source (i.e. laptop) will take longer.
During periods of high continuous activity with multiple users attached, high download rates or poor
network signal, charging by laptop USB may not have sufficient current to charge the device. In this
situation the battery will discharge. It is preferable to use the mains charger in high usage scenario.
Always insert and remove the charging lead with care and take care not to trip or pull on the lead
harshly which could damage your device.
Physical damage to the charging port is not covered by warranty.
If the device is powered off while charging, press the power key as normal to switch on the device.
During periods of high continuous activity, high download rates or poor network signal, it is normal
for the device to get warm.
Battery charging will be temporarily halted when the device internal temperature exceeds 45C until
the device cools down. This is a safety measure to protect Li-ion batteries.
PROTECTED CHARGING MODE - BATTERY LIMITED TO 65%
The MU500 will enter Protected Charging Mode if it is charged continuously exceeding 16
hours, or has accumulated a charge time of more than 57.6 hours during the a 72-hour
period. Once it enters Protected Charging Mode, battery charge level is limited to 65-70%.
Exit Protected Charging Mode
If the accumulated charging time of MU500 is less than 57.6 hours in a 72-hour period, MU500 will
exit Protected Charging Mode.