Telstra IP Telephony 450/550/560/650/670 Handset Features Guide
1. Adjusting the Ringer, Handset/Headset
Volume
•
Press the (+) or (-) volume key to adjust
the volume to the desired level: on hook
adjusts ring volume; off hook adjusts
handset/ headset/speaker
2. Calling
Placing a Call
On-hook dialling
•
Enter the required number and press the
Dial soft key
or
lift the handset
, OR
•
Lift the handset and enter the required
number
Answering a Call
•
Lift the handset
OR
•
Press the
Answer
soft key
OR
•
Press the
green light
on the ringing line
•
Pressing the
Reject
soft key will send the
call directly to voicemail. (If you do not
have voicemail your caller will hear an
engaged tone)
Ending a Call
•
Hang up the handset
OR
•
Press the
EndCall
soft key
3. Lights on the phone
•
When a line is in use the light next to
the line button is
solid green
light
•
When a call is on
Hold
the light next to
the line button will
flash red
4. Placing a Call on Hold
•
Press the
Hold
soft key or the
Hold
button
To return to the call
•
Press the
Resume
soft key or the
Hold
button
To make another call while the original
caller is on hold
•
Press the
New Call
soft key
•
Enter the required number
If multiple calls are on hold
•
Use the scroll key to select the desired
call
•
Press
Resume
To join all three parties onto an impromptu
conference call
•
With 2 calls in progress (1 call on hold
and 1 call active)
•
Press
More
soft key
•
Press
Join
5. Muting a call
Muting a call prevents the caller from
hearing you (mutes the microphone);
however you can still hear the caller.
•
During a call press the
Mute
button
(the Mute button is illuminated in red)
On the Telstra 450 phone the Mute icon
appears on the phone screen
•
To turn Mute off, press the
Mute
button
6. Transferring a Call
Transfer call -
Blind
Blind Transfer enables you to transfer a call
to another party with announcing the call
prior to transfer.
•
During a call press the
Trnsfer
soft key
or the
Transfer
button
The Telstra 450 phone does not have a
Transfer button
•
Press the
Blind
soft key
•
Enter the transfer destination number
Your call is automatically transferred
Transfer call -
Supervised
Supervised Transfer enables you to transfer
a call to another party with consultation.
•
During a call press the
Trnsfer
soft key
or the
Transfer
button
(The Telstra 450 phone does not have a
Transfer button)
•
Enter
the transfer destination number
•
Press the
Send
soft key (if dialling
internally, to reduce the time delay)
Telstra 450/550/560/650/670 IP Telephony Features Guide – May 2011
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