Yealink-CP965-220526-UG
Page 3
TelNet Worldwide, Inc. • telnetww.com • (800) 508-1254
Yealink CP965
User Guide
NOTES:
•
If outgoing call to other party is not answered (i.e.,
possibly going to voice mail, etc.), tap the call circle in
progress and then tap
Remove
. Do not tap
End Call
as it
will terminate the entire conference call
•
If an incoming call is received while on an active call,
just tap
Join conf
to add the caller or
Reject
to not add
the caller
•
The conference phone supports up to 10 way calling
(conference phone plus nine other participants)
•
To remove any participant that is on the conference call,
tap the participant circle and then tap
Remove
Muting a Call
• To mute an active call, tap the
Mute
icon
. The call is
muted and the icon
is displayed on the LCD screen.
The illuminated physical mute buttons change from
green to red
• To un-mute a call, tap the
Mute
icon . The icon
disappears from the LCD screen. The illuminated
physical mute buttons change from red to green.
• Calls can also be muted by tapping either physical
mute button on the conference phone directly or on the
optional expansion microphone(s)
Changing Volume
• To change call volume, tap or during a call
• To change the ringer volume, tap or when the
phone is idle or ringing
Transfer Calls
Perform Blind Transfer to an Extension or
Other Number
1. During an active call, tap
...
, then
Transfer
and dial the
extension/number
2. Tap
Transfer
and then tap
B Transfer
3. The call drops off and has been transferred
Perform Attended Transfer to an Extension or
Other Number
1. During an active call, tap
...
, then
Transfer
and dial the
extension/number and tap
Transfer
again
2. Tap
Call
3. The 3rd party phone begins ringing. Speak to other
party and announce call
4. Tap
Transfer
again to drop out of the call
Calling Options
Dialing Phone Numbers or
Extensions
• Place a call by manually entering a phone number
• Tap the
Call
icon, enter the phone number, and then tap
the
Call
button
• Tap
Cancel
to stop a call with dialing or ringing in
progress
• Local and Long distance – dial the 10-digit phone
number (area code + local number). Dialing 1 before 10
digit number is optional
• International – dial 011 + country code + city code +
number
• Internal extension – dial the extension and then tap
a desired entry. Tap the phone number or extension
to place call. If multiple numbers are available for the
contact, tap the desired number to place the call.
Answer Calls
• To answer a call, tap
Answer
• To end the call, tap the red
End Call
button
Hold Calls
• Place a call on hold by tapping
Hold
• Tap
Resume
to pickup the held call
Conference Calling
To Conduct a Conference Call
1. Place call to or receive call from the first party
2. Tap
Invite
near the lower right side of screen
(shows a plus “+” sign)
3. Dial the number or extension and then tap
+ Invite
4. Repeat steps #2 and #3 to add additional callers
