Troubleshooting
If you are unable to connect to the Internet via
your wireless network
• Make sure your device’s (computer, tablet, smart
phone) wireless network is activated.
• Make sure you have coverage for mobile
broadband.
•Make sure the device is not too far away from
the router.
• Check that you entered the right network name
(SSID) and security key (WLAN – Key). Tap the
WPS
button on the router twice to find them.
If you can’t connect to the wireless network
Press the
WiFi
button on the router until you see
the WiFi symbol on the screen, to make sure the
router’s wireless network is enabled.
If you feel that you are not achieving best
possible speed
• Place your router as close to a window as possi-
ble, for better coverage or move your device
closer to the router for improved speed.
• If several users are connected simultaneously the
speed may be reduced. Wait until fewer users are
connected before downloading large files.
If your connection jumps between the 2G, 3G
and 4G networks
In the router setup manager you can lock the
router to a particular network (only possible when
disconnected): Select
General Settings
in the
menu to the left and then Internet settings. Under
Data Connection
, next to Network Mode, choose
between
AUTO
,
Only 4G
,
Only 3G
or
Only 2G
.
If – for any reason – you need to perform a
reinstallation
You restore factory defaults by pressing the Reset
button until the Huawei logo shows. Any configura-
tions or changes you have made will be undone.
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