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Telguard TG-7FP, Installation & Operation Manual

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COMPANY CONFIDENTIAL 
For use by TELGUARD customers only. 
Distribution to other parties strictly prohibited.

 

 

 
November 20, 2020 
 
Part Number 56052401   Rev. A 

TG-7FP 

Sole Path Communicator

 

Installation & Operation Guide

 

© 2020 Telguard. Telguard and the Telguard Logo are registered trademarks of 
Telular Corporation | Telular is a business unit of AMETEK, Inc. All Rights Reserved.  

 

Summary of Contents for TG-7FP

Page 1: ...ties strictly prohibited November 20 2020 Part Number 56052401 Rev A TG 7FP Sole Path Communicator Installation Operation Guide 2020 Telguard Telguard and the Telguard Logo are registered trademarks of Telular Corporation Telular is a business unit of AMETEK Inc All Rights Reserved ...

Page 2: ...2326 option 9 Monday Saturday 8am 8pm ET About this Manual This manual assumes that you have basic security system installation skills such as measuring voltages stripping wire properly connecting wires together connecting wires to terminals and checking phone lines It also assumes that you have a familiarity with the proper installation and programming tasks related to various alarm panels The ma...

Page 3: ...will not work if the power supply is off for any reason however briefly The cellular radio network needed to transmit alarm signals from protected premises to a central monitoring station may be inoperable or temporarily out of service Cellular radio networks are also subject to compromise by sophisticated methods of attack This equipment like any other electrical device is subject to component fa...

Page 4: ...D IN WRITING THE PARTIES SHALL GIVE EACH OTHER PROMPT NOTICE OF ANY SUCH COST OR CLAIMS AND COOPERATE EACH WITH THE OTHER TO EFFECTUATE THIS INDEMNIFICATION DEFENSE AND HOLD HARMLESS WARRANTY and LIMITATIONS TELGUARD WILL REPAIR OR REPLACE OUR OPTION INOPERATIVE UNITS FOR UP TO TWO YEARS FROM DATE OF MANUFACTURE EXCLUDES DAMAGE DUE TO LIGHTNING OR INSTALLER ERROR AS WELL AS UNITS THAT INCORPORATE ...

Page 5: ...sory Trip Output STC Relays 6 Post Installation Remote Programming 7 Diagnostic and Status LEDs 7 Complete Factory Reset Option 7 UL and ULC Compliance 8 Getting Ready 8 Dealer Account Establishment 8 Pre Installation Checklist 8 Installation 9 Summary 9 Step 1 Register the Telguard Communicator 9 Step 2 Physically Install the TG 7FP in Desired Location 10 Step 3 Determine Antenna Placement for Be...

Page 6: ...roubleshooting Guide 20 LED Indicator Guide Normal Operating Mode 20 Troubleshooting Quick Reference Table 21 LED Indicator Guide RSSI Mode 22 Appendix 3 Commercial Fire Sole Path Installation 23 TG 7FP Signal Strength 23 Configure Alarm Panel for Sole Path 23 Appendix 4 Commercial Fire 6 hour Supervision 24 Appendix 5 Compliance with UL and ULC Standards 24 Appendix 6 Detailed Specifications 25 D...

Page 7: ...erminals in order to provide Telguard trouble signals to the alarm panel Additionally automatic self test and check status request signals are transmitted exclusively over the cellular network to the Telguard Communication Center The TG 7FP receives operating power from the host alarm panel either regulated 12 or 24 volt DC and all cellular monitoring and supervisory functions are built in No extr...

Page 8: ...seconds 60 seconds 3 5 10 20 30 45 60 1440 minutes No more than 3 minutes Program feature or option Permitted in ULC S559 Y N Possible settings Settings permitted in ULC S559 Link Supervision Y Disabled 180 seconds 180 seconds No Service Condition NSC delay Y 30 seconds 60 seconds 3 5 10 20 30 45 60 1440 minutes No more than 60 seconds 6 hours is specified in UL 864 10th Edition published in 2014 ...

Page 9: ...single communication channel or Line security level P2 used as backup in conjunction with another communication path such as a DACT There is no heartbeat sent in this configuration only periodic test transmissions Additionally Every 24 hours a test transmission must be sent to the signal receiving centre over each communication path Each communication path shall be monitored for integrity DACT sha...

Page 10: ...ommunication Path The communicator continuously supervises the cellular communication path If communication path becomes inoperative the communicator can generate a relay trip output that can be connected to a zone input of the host alarm panel and or used to control remote annunciation devices No Service Condition NSC A no service condition NSC occurs when the TG 7FP is unable to register with th...

Page 11: ...The TG 7FP is rated single dual line transmission Standard Line Security For dual line transmission the primary path is connected to the panel DACT for Line 1 the communicator secondary and is connected to the panel DACT for Line 2 Complete Power Supervision Low Power Failure LPF Low Power Failure condition LPF is detected immediately when the DC power drops below 7 5VDC When this condition is det...

Page 12: ... Status is available via www telguard com Check Status causes the communicator to upload current operational status data and historical data just as the automatic self test described above except that the resulting status is held in the database at the TCC for review and is not forwarded on to the central station Programmable Supervisory Trip Output STC Relays The communicator has two supervisory ...

Page 13: ...anges to the device within the observed maintenance window 10 minutes No device configuration changes can be made outside of the maintenance window NOTE All alarm functions and transmissions will continue to operate during the Maintenance Window Diagnostic and Status LEDs Seven active LEDs are provided as a useful aid during installation and give installers an immediate visual indication of system...

Page 14: ... and completing the necessary information under This is a one time event and an acknowledgment from Telguard Customer Service will include a Dealer Account Number that will be used for all Telguard Digital registrations Telguard communicators can be registered and activated once the Dealer Account has been established Pre Installation Checklist Before attempting to connect the communicator to the ...

Page 15: ...lease follow the instructions carefully and if you should need assistance or have any questions please call Telguard Technical Support at 1 800 229 2326 extension 9 NOTE Dealer Account Establishment and Telguard Registration must be complete prior to Installation Step 1 Register the Telguard Communicator Installation Tip Register for Telguard service prior to leaving for the job site to avoid a se...

Page 16: ...ally be configured with a template that allows configuration of the trip input feature including the message that is sent to the central station If the communicator is configured to report restorals the contact closure will also be reported Swinger Function The swinger function is designed to reduce the incidence of excessive messaging and alarms due to faulty equipment or installation If enabled ...

Page 17: ...stall mounting screw not supplied Slide the enclosure onto the screw Verify communicator is secured by placing additional screws in lower mounting holes Complete All Power Related Wiring Connections Power to the communicator is sourced from the host alarm panel 12VDC or 24VDC auxiliary output Connect the power and ground connections into the respective DC and GND connections on the TG 7FP using a ...

Page 18: ... to Panel DACT and Activate Connect alarm panel to the communicator Plug the cable from the modular jack of the alarm panel DACT into the RJ 45 jack of the communicator UL Compliance Note For Commercial Fire installations all connections from the alarm panel and the Telguard communicator must be mechanically protected and no greater than 20 feet in distance ULC Compliance Note For Commercial Fire ...

Page 19: ...uard Technical Support LED 1 ON Activation Successful Verify Alarm Signal Transmissions Over Cellular Trip several alarms on the alarm panel and verify that the central station received them by calling the central station operator Use a lineman s butt set in MONITOR MODE connected to the communicator s T and R test pins to listen to communications between the alarm panel and the TG 7FP If you are ...

Page 20: ...rip input functionality is being used closing the trip contact will cause the communicator to send a message to the TCC which in turn will cause the TCC to send a message to the central station If the communicator is configured to report restorals the contact opening will also be reported UL Compliance Note The trip input feature shall only be used for supplementary signaling Initiating zones shal...

Page 21: ... Path TG 7FP is the only communication path Used when the communicator is working in a system that does not involve a Telco connection or a secondary path In this case the alarm panel is connected directly to the TG 7FP and there is no other connection for communication For commercial fire installations a specific level of link supervision may be required frequencies of 180 seconds 5 minutes or 60...

Page 22: ...lco connection or another communication path In this case both the TG 7FP and the alternate connections are being monitored by the Alarm Panel It is the alarm panel that determines which communication path to use for signal delivery TG 7FP LED 1 LED 2 LED 3 LED 4 LED 5 LED 6 LED 7 LED 8 FACP Burg Panel Similar TRIP INPUT EARTH GROUND SIM LTE ANTENNA RJ 31X INCOMING TELCO STC2 NOT PERMITTED IN UL F...

Page 23: ...enclosure The wiring from Tamper Switch to the panel shall be in a rigid or flexible metal conduit along with other wiring from the TG 7FP to the Panel TG 7FP LED 1 LED 2 LED 3 LED 4 LED 5 LED 6 LED 7 LED 8 ALARM PANEL TRIP INPUT EARTH GROUND SIM LTE ANTENNA SEE NOTE ABOVE ULC BURG NOTE Tamper switch housed within the TG 7FP circuit board to be connected to Alarm Panel Tamper Switch STC2 NOT PERMI...

Page 24: ...umption rates vary based on input voltage used Main Terminal Strip Pin Assignments Terminal Strip Pin Definition Connects To Function Status LED Reference 1 STC2 2 STC2 Supervisory Relay Trip output for programmable trouble conditions Normally Closed 24 hour trip zone input on alarm panel Enables transmission of programmed supervisory trouble code see diagram or installation section STC LED 2 3 ST...

Page 25: ...le Round 2300 Hz ack o 3 1 pulse 40pps Double Round 2300 Hz ack o 4 2 pulse 20pps Double Round 1400 Hz ack o 4 2 pulse 20pps Double Round 2300 Hz ack o 4 2 pulse 40pps Double Round 2300 Hz ack Contact ID Modem IIe IIIa2 4 SIA2 SIA DC 03 level 2 release at 300 baud Sonitrol DMP Hexadecimal account numbers can be used with 3 1 or 4 2 formats as well as Contact ID and Modem 4 or 10 digits for Contact...

Page 26: ...e 5 Flashes System Trouble Condition RFC Radio Failure 6 Flashes System Trouble Condition DTF Dial Tone Failure 7 Flashes System Trouble Condition PPF Panel Presence Fail LED 3 Yellow Off Alarm panel idle Telguard on hook Flash 1 sec Alarm panel off hook to transmit signals over cellular LED 4 Acknowledgement Red Solid On TG 7FP waiting for acknowledgement from the TCC Off Idle state Flash When fl...

Page 27: ...restoral Not Activated Activation LED 1 off Yes None The communicator will not function until the first signal is sent to the TCC to activate the unit Automatic Self Test Radio LED 5 flashes during transmit None Yes Self test Send Self test information to central station via TCC return to ready state Telguard Check Status Radio LED 5 flashes during transmit None Yes Status data Send Status data to...

Page 28: ... side RSSI button can be accessed when the cover is closed To use the side button use the provided tool or an unbent paper clip A simple press and release of either RSSI button will place the TG 7FP in RSSI mode and another simple press will exit RSSI mode Note that while the RSSI button is held in LEDs 2 5 will blink in unison once per second RSSI Value RF dBm NO SVC LED 5 slow flash LEDs 4 2 off...

Page 29: ... UL 864 compliance when using the TG 7FP as the sole path of communication However the panel will continue to supervise that unused line unless changes are made at installation time There are two methods for removing supervision alarms at the panel caused by disconnecting the second Telco connection Either method can be used 1 Disabling the Second Telco Connection Some fire panels can be configure...

Page 30: ...C Standards UL Comm Burg UL Comm Fire UL Comm Fire Burg ULC Comm Burg ULC Comm Fire Yes Optional Yes Optional Optional UL ULC cUL Listed Bell and Bell Housing Yes Optional Yes Yes Optional Enclosure tamper Switch connected to 24 hour circuit Yes Yes Yes Yes Yes Antenna cable in flexible conduit concealed No No No Optional Yes Radio Frequency warning label placed on outside of front cover Optional ...

Page 31: ... 30V 120mA Max Load STC 2 relay 30V 100mA Max Load Trip Input 30V 100mA Max Load System Faults Impedance Trip Input 750 Ω considered short circuits and 10 kΩ considered open circuits Digital Cellular Radio and Other Specifications The Telguard TG 7FP radio provides data connectivity on LTE M networks The TG 7FP transceiver is FCC compliant meeting all requirements of Part 15 and 27 testing It is a...

Page 32: ...nd mounting bracket ACD 35 35 feet of low loss high performance antenna cable and mounting bracket ACD 50 50 feet of low loss high performance antenna cable and mounting bracket ACD 100 100 feet of low loss high performance antenna cable and mounting bracket HGDL 0 High Gain Directional Antenna EXDL 0 External Omni Directional Antenna ...

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