Telestream Wirecast Gear 110, User Manual, Page: 36 / 48

Support for WC Gear
Obtaining Support | Information | Assistance
36
Support Resources Details and Contact Information
Reseller Support If you purchased your Wirecast Gear from a reseller and
did not also purchase GearCare Premium Support, please
contact your reseller for product support.
Telestream WC Gear
Support Customers who bought Wirecast Gear directly from
Telestream may request support as outlined below.
•
Support Web Site: http://www.telestream.net/
telestream-support/Wirecast-Gear/support.htm
•
Support Email: desktopsupport@telestream.net
Terms and times of support services vary, per the terms of
your current service contract with Telestream.
GearCare Premium
Support Customers who bought GearCare Premium Support may
request support as outlined below. Includes a 3-year
extended warranty and overnight replacement.
•
US Support Phone: 1-844-550-5208
•
International Support Phone: 1-530-470-2029
•
Support Email: desktopsupport@telestream.net
See also the web sites above and below.
Wirecast Information,
Assistance, FAQs,
Forums, & Upgrades •
Wirecast Web Site: http://www.telestream.net/
telestream-support/wire-cast/support.htm
Telestream, LLC General
Information •
Web Site: www.telestream.net
•
Sales and Marketing Email: info@telestream.net
Physical location and mailing address:
Telestream, LLC
848 Gold Flat Road
Nevada City, CA USA 95959
Telestream Technical
Writers •
Email: techwriter@telestream.net
Comments, corrections, or suggestions about this guide
and other Telestream guides are encouraged.