CRM (Customers Relations Management) Integration
Telesis XCom, which is a freeware API client for Telesis PX24X systems, is capable of
searching automatically SugarCRM records in the common database according to the
received Caller ID information. SugarCRM is the world`s leading commercial-open
source Customer Relations Management software. SugarCRM is available as a free
download as well as a commercial package. The integrated solution is made up of three
main components:
•
A Telesis PX24X system with the Xymphony-API server
•
Another Server PC running SugarCRM,
•
SugarCRM and XCom users with individual PCs
Xport Utility
A freeware utility software of the PX24X for:
•
Collecting CMDR (call records)
•
Generating Call Reports
•
Man-Machine-Interfacing for the integrated signaling analyzer
•
Archiving conversation records of auto recorded ports
LICENSING:
Licencing Terms
Seller: Telesis
CZ
Buyer: Reseller or Dealer or End User placing an order directly to Telesis
TELESIS
CZ
Xymphony: Operating System software for TELESIS Systems
XMan, XPhone, XPort, XCom: Utility software for TELESIS Systems.
Xymphony, XMan, XPort, and XCom are registered trade marks and software
products of TELESIS.
All license orders are subject to acceptance by - TELESIS - (Seller). Any acceptance
by Seller of Buyer`s order is expressly made conditional on Buyer`s assent to any
additional or different terms and conditions contained herein, and all sales and charges
of the licenses listed herein shall be in the case of conflict between the terms and
conditions of Buyer and Seller interpreted and governed exclusively by the terms and
conditions contained herein. Seller shall not be bound by any terms and conditions
proposed by Buyer, whether in its license purchase order or otherwise, which are
additional to or different from the terms and conditions set forth herein, unless and
only if accepted in writing by a principal officer of the Seller or his designated
representative.
1. QUOTATIONS / PROFORMA INVOICES AND PUBLISHED PRICES
Quotations / Proforma Invoices are firm for fifteen (15) calendar days from the date
issued unless otherwise stated in the quotation / proforma invoice, and are subject to
price withdrawal by notice within that period. Seller reserves the right to unilaterally
extend such quotation up to 2 months from the date of issuance. Prices shown on
published price lists and other published literature provided by the Seller are not
unconditional offers to sell, and are subject to change without notice.
The Seller`s prices for the licenses, unless otherwise specified, do not include
shipping, insurance, installation, training, maintenance service charges and any other
taxes, which may arise.
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