teleorgin RB-MTX, User Manual

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5 Troubleshooting
5.1 No communication with the modem
If there is no communication with the modem do the following steps:

Check all external connections of the modem

Verify if power supply is correct

Check if TCP/IP parameters are correct

Check if any firewall is not blocking connection with the modem
5.2 Modem answers but there is no internet connection
If there is no internet connection do following:

Check if antenna is connected properly

Check if you have reception of GPRS/EDGE/HSPA signal in your area (on website of GSM provider

Check if you configured your modem with proper parameters provided by your network provider
(they should match in order to connect to internet)

In case you do not have internet access contact your provider in order to get internet access
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