8
SERVICE
When problems arise during installation or service that cannot be resolved using this
or related documents, contact the TeleMatrix Technical Service department 8:30a.m.
- 4:30p.m. MST:
Toll Free: 1-800-462-9446
Direct: 719-638-8821
Fax: 719-638-8815
www.telematrixusa.com
Many times a problem is either installation or user related. Please contact TeleMatrix
PRIOR to sending a telephone to our service center for repair. In the unlikely event
that a factory repair be necessary:
1. Include a brief description of the trouble that you are experiencing.
2. Include a proof of purchase for a repair under warranty.
3. Send the telephone prepaid by UPS or Parcel Post insured to:
TeleMatrix, Inc.
Priority Care Department
5025 Galley Road
Colorado Springs, CO. 80915
TeleMatrix will pay to return the repaired telephone to you. Allow 2-3 weeks for
delivery.
