FAQ
• Customers without installation diskette
- Download installation program(Driver) from Homepage.
Select one from the followings;
è
users for Windows 98 / 98SE / ME
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users for Window 2000 (in expected April)
è
users for Mac (in expected April)
• What are compatible systems with V-Drive?
- You can connect a V-Drive with IBM PC and/or notebook PC with more than Pentium 100MHz
and external USB port, run by operating system such as Windows 98, Windows 98SE,Windows ME.
(Newer various of V-Drives compatible with Windows 2000 and MAC will be released in the coming April.)
• What should users be cautious about, in order to properly use V-Drive?
- Users should be cautious about electrical shock, high humidity, physical impact which
might cause product failure.
•What should I do if my PC cannot recognize a V-Drive?
- click the buttons as follows; ‘Start’
→
‘Set-up’
→
‘Control Panel’
→
‘ System’
And check if there is a (USB) controller in the ‘Device Manager.’
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With USB controller
; Check first if V-Drive is recognized or not. If it is recognized as ‘Unknown Device’, remove it
and re-setup the drive. If it is not recognized at all, re -setup the drive from the ‘New Hardware Setup’ window.
è
Without USB controller
; Enable USB controller in CMOS setup (Bios setting) of your PC.
(CMOS Setup will come out when pressing ‘Del’ or ‘F2’ right after powering on your PC.)
