30
EN
7. TROUBLESHOOTING
Problem
Possible cause
Solution
Appliance does not
work.
Power cord
(9)
not connected
properly.
Check if the power plug is properly
connected to an electrical outlet.
No sound.
Volume is set too low.
Increase the volume level.
Sound is muted.
Restore sound by pressing
(24)
.
Settings at the source device
are not correct.
Ensure that the external source has correct
volume settings and is playing a track.
Bad audio quality.
Bad
Bluetooth
reception.
Shorten the distance between the
Bluetooth
device and the appliance and
make sure no obstacles are disturbing the
connection.
Connecting cables are not
inserted correctly.
Ensure that the connector cables to the
source device are correctly plugged in and
plugs fully inserted.
Remote control
does not work.
Battery empty or not correctly
inserted.
Check that the battery is correctly inserted
or, if necessary, replace.
Distance between appliance
and remote control is too big.
Reduce the distance between the remote
control and the sound base and make sure
there are no obstacles between them.
Aim the remote directly at the Infrared
receiver on the sound base.
Appliance does not
react to pressed
buttons.
Malfunction due to
electrostatic discharge.
Disconnect the appliance from the power
supply.
Connect the power cord
(9)
again to an
electrical outlet.
For Real_Telefunken_953-000040_ SA101BR2_IM_GB_DE_V05.indb 30
23/9/14 7:10 pm
