Teleflex TFXIDF, Operation Manual

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MAINTENANCE
CUSTOMER SUPPORT
Even though you’ll probably never need to take advantage of our incredi-
ble service guarantee, it’s good to know that we back our units this well.
We do it because you deserve the best. We will make every effort to repair
your unit within three working days from the receipt of your unit. This does
not include shipping time to and from our factory. Units received on Friday
are usually shipped by Wednesday, units received Monday are usually
shipped by Thursday, etc.
We reserve the right to deem any product unserviceable when replacement
parts are no longer reasonably available or impossible to obtain.
After the original warranty period, a standard flat rate service charge will be
assessed for each repair (physical damage and missing parts are not includ-
ed). Please call our Customer Support Department to verify the service
charge for your unit.
If shipping charges are not prepaid, the unit will be returned C.O.D. If you
are experiencing problems related to bottom or depth readings, please send
your transducer along with your unit when sending for repair.
CUSTOMER SUPPORT
If you have any questions, call our Customer Support Hotline:
334-687-0503
Throughout the U.S. and Canada, hours are Monday-Friday, 8:00 a.m.
to 5:00 p.m. Central time.
If after reading “Troubleshooting” you determine your unit needs fac-
tory service, please attach a description of the problem and send it
with the unit to the address below.
If you are including a check, please attach it to the unit.
Techsonic Industries Inc.
Service Department
108 Maple Lane
Eufaula, AL 36027
USA
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