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1. Introduction to the Teledex iPhone SIP ND2200 Series 
IP Phone 

The Teledex iPhone SIP ND2200 series IP phone is a  
SIP-compliant network terminal. Instead of using standard 
analog or digital telephone lines, it connects to the network 
in the same manner as computers and printers do. The voice 
and control signals to and from the SIP ND2200 series phones 
are entirely digital data that is transmitted over the data  
network, rather than phone lines.

1.1 Definitions, Acronyms and Abbreviations

PoE: Power over Ethernet
VoIP: Voice over IP
IP-PBX: IP-based Private Branch Exchange
PSTN:  Public Switched Telephone Network
SIP:  Session Initiation Protocol
TFTP:  Trivial File Transfer Protocol
DTMF: Dual Tone Multiple Frequency

1.2 The SIP ND2200 Series Woks like a Telephone

The SIP ND2200 series phone functions in a manner very 
similar to analog or digital telephone instruments that are 
connected to a PABX (private automatic branch exchange.)

1.3 Two lines

The SIP ND2200 series can handle one or two calls  
simultaneously, much like a standard “two-line” analog  
or digital telephone. However, there is only one line  
(or cable) connecting the SIP ND2200 series to the network.

1.4 The Network

Instead of telephone lines, the SIP ND2200 series connects  
to other IP telephones via an Ethernet network.

1.5 The IP-PbX

An IP-PBX is a telephone switching system inside that switches 
calls between Voice over IP (VoIP) users on local lines, and lets 
all users share a certain number of external telephone lines. 
The typical IP-PBX can also switch calls between a VoIP user 
and a traditional telephone user, or between two traditional 
telephone users much like a conventional PBX does. 

The IP-PBX controls all of the SIP ND2200 series terminals  
on the network, as well as other types of VoIP terminals  
that are connected to the network. The SIP ND2200 series 
works with various IP-PBX products. For a list of IP-PBX  
servers with which the SIP ND2200 series is compliant,  
please visit www.teledex.com.

1.6 The Network System Administrator

The SIP ND2200 series requires configuration in order to  
work properly on the network. This task is performed by  
a technical specialist referred to as a network or system  
administrator. The network administrator will perform the 
configuration steps from a control station at the IP-PBX.

2. Installing the SIP ND2200 Series IP Phone

Installing the SIP ND2200 series in a guest room or at a 
workstation is as simple as installing a conventional  
office telephone.

2.1  A Matter of Safety

WARNINGS mean danger to persons and possibly, damage to 
equipment. Whenever you see this symbol, be careful to study 
the steps that you will perform, and be sure that you under-
stand the nature of the hazards before beginning the task.

CAUTION 

mean risk of damage to equipment. Whenever you 

see this symbol, be aware of the steps that you will perform 
and be sure that you avoid the conditions that may damage 
the equipment.

NOTES

 point out exceptions or additions to the information 

presented in a particular section. You may want to highlight 
some information that you will need to remember  
periodically in the operation or installation of this device.

2.2 Versions of the SIP ND2200 Series
NOTE:

 There are has three versions of this phone, depending 

on how power is supplied to the telephone. 

Version 1:

 Local power version. This version requires an 

approved inline power adapter to provide power.

Version 2:

 PoE (Power over Ethernet) version. This version is 

designed for customers with a PoE compatible network  
interface available (e.g. PoE switch, or PoE injectors). The 
power for the phone is supplied over the Ethernet network.

Version 3:

 Dual-power version. The version can work in either 

local power or PoE mode, depending on jumper settings 
made to the phone. When the phone is working in the local 
power mode, an inline power adapter is needed (as for  
Version 1). When the phone is working in PoE mode, the 
power will be provided through the PoE Ethernet port.

CAUTION:

 For Version 3, there is risk of damaging the  

equipment if the power jumper is not set properly  
according to the specification from Teledex.

2.3 Unpacking the SIP ND2200 series

The SIP ND2200 series IP phone package contains  
several components:
 

•   The main base unit, or keyset (see figure 1, page 10)

 

•  A handset for use during conversations

 

•  Two or three network cables for connecting the  

 

  phone to the network, or a PC. The SIP ND2200 series  

 

  has a built-in Ethernet switch, and two Ethernet ports. 

 

  •  A handset coil cord, to connect the handset to the  

 

   

phone, or base.

 

  •  The package may also contain an optional power  

 

   

adapter (if necessary). 

For Version2 (PoE version), no power adapter will be  
provided. For the Version 1 (local power version) and  
Version 3 (dual-power version), an inline power adapter  
may be provided along with the package, depending on  
the intended country of use. The inline power adapter  
provides two network ports. One is used to connect with  
the user’s network interface; another is for connecting  
with the SIP ND2200 series.

3

Summary of Contents for iPhone SIP ND2205

Page 1: ...ERVICING TO QUALIFIED SERVICE PERSONNEL UNDER THE FOLLOWING CONDITIONS WHEN THE POWER SUPPLY CORD OR PLUG IS DAMAGED OR FRAYED IF LIQUID HAS BEEN SPILLED INTO THE PRODUCT IF THE PRODUCT HAS BEEN EXPOSED TO RAIN OR WATER IF THE PRODUCT DOES NOT OPERATE NORMALLY BY FOLLOWING THE OPERATING INSTRUCTIONS ADJUST ONLY THOSE CONTROLS THAT ARE COVERED BY THE OPERATING INSTRUCTIONS AS IMPROPER ADJUSTMENT OF...

Page 2: ...e Fig 9 6 3 2 9 Restore to factory configuration 7 4 Using the SIP ND2200 Series IP Phone 7 4 1 Using the handset and speakerphone 7 4 1 1 Using the Handset 7 4 1 2 Using the speakerphone 7 4 1 3 Switching between handset and speakerphone 7 4 1 4 Adjust the ringer volume 7 4 1 5 Adjust the speaker volume 7 4 1 6 Adjust the handset volume 7 4 2 Placing a phone call 7 4 3 Receiving a phone call 7 4 ...

Page 3: ...t room or at a workstation is as simple as installing a conventional office telephone 2 1 A Matter of Safety WARNINGS mean danger to persons and possibly damage to equipment Whenever you see this symbol be careful to study the steps that you will perform and be sure that you under stand the nature of the hazards before beginning the task CAUTION mean risk of damage to equipment Whenever you see th...

Page 4: ...re the same space that device should be disconnected from the wall jack and reconnected to the RJ 45 jack on the right side of the SIP ND2200 series CAUTION The cable from the network wall jack must be connected to the jack on the top of the phone and if there is a PC it must be connected to the jack on the right side of the phone Otherwise the phone will not function 2 7 Arranging the SIP ND2200 ...

Page 5: ... of the Network 3 2 3 Set Line 1 and Line 2 Information Fig 4 The SIP ND2200 series supports two line appearances If the Multiple Line Appearance feature is disabled refer to section 3 2 6 then Line 1 and Line 2 should be configured separately with different phone numbers If the Multiple Line Appearance feature is enabled the two lines will share the same phone number and configuration and only Li...

Page 6: ...sable Multiple Line Appearances Fig 7 The Multiple Line Appearance feature allows two lines to share the same phone number and configuration By default this feature is disabled To enable or disable the Multiple Line Appearance feature follow these steps 1 Click InterOp Config on the left menu 2 Next to Enable MLA select Enable or Disable 3 Click Submit to save your changes Fig 7 Interop Configurat...

Page 7: ...2 Placing a Phone Call There are various ways of initiating a phone call 1 Lift the handset listen for dial tone and dial the phone number using the keypad 2 Press one of the LINE buttons LINE 1 or LINE 2 activating the speakerphone Dial the desired number 3 Press the SPEAKER key An available line will be activated and you will hear dial tone Dial the desired number As soon as the IP PBX recognize...

Page 8: ...tomatically forwarded to the preset forwarding phone number 5 2 Using Call Waiting This feature must be enabled and configured through the configuration portal If this process has been completed as described in subsection 3 2 5 you will hear the call waiting alert tone during a call Press FLASH to answer the second call The first call will be automatically placed on hold To switch between calls pr...

Page 9: ... solvents powders or spray cleansers that may leak into the electronic components and cause damage 6 2 In Case of Trouble If the SIP ND2200 series does not seem to function as expected there are several troubleshooting techniques that may be tried before calling the network administrator 6 2 1 Disconnect From the Network Unplug the network cable from the wall jack Wait at least fifteen 15 seconds ...

Page 10: ...thods Telephone 408 363 3100 Email support teledex com Internet www teledex com If you feel that the information contained herein does not represent the way your product is operating check our website www teledex com for the latest version of this documentation 10 Fig 1 SIP ND2200 Series Diagram 10 100 Port Line in Pause Recessed 10 100 Port For PC Store Recessed Volume Up Down Hold Messages Redia...

Page 11: ...ith at least equivalent performance or refund a sum not to exceed Teledex LLC National Account Pricing enforced at time of original purchase WARRANTY PERIOD One Year From Date of Shipment from Teledex WARRANTY EXCLUSIONS This warranty does not cover or may be voided by the following Any special costs or special requirements of jurisdictions other than the United States Any damage resulting from ab...

Page 12: ... TO THE BUYER EXCEPT THE LIMITED WARRANTY SET FORTH HEREIN INCLUDING WITHOUT LIMITATION ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IF THIS TELEPHONE DOES NOT PERFORM ACCORDING TO SPECIFICATIONS AS WARRANTED ABOVE THE BUYER S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE IN NO EVENT WILL TELEDEX LLC BE LIABLE TO BUYER OR ANY OTHER PARTY FOR...

Page 13: ...ing copying or otherwise using the PRODUCTS in your facility you agree to be bound by the terms of this EULA If you do not agree to the terms of this EULA you may not use the SOFTWARE 1 SOFTWARE LICENSE The SOFTWARE is licensed not sold This EULA grants you the following non exclusive rights You may use the SOFTWARE in object code form only in accordance with the applicable user documentation prov...

Page 14: ...ure of the SOFTWARE could lead to death personal injury or severe physical and environmental damage Improper Use Activities You agree not to use the SOFTWARE in connection with Improper Use Activities 6 COPYRIGHT The SOFTWARE is protected by copyright laws as well as other intellectual property laws and treaties All title copyrights and all other intellectual property rights in and to the SOFTWARE...

Page 15: ...te of California without reference to conflicts of law principles or the United Nations Convention on Contracts for the international Sale of Goods The sole jurisdiction and venue for actions related to the subject matter of this Agreement shall be California Both parties consent to the jurisdiction of such courts and agree that process may be served in the manner provided in this Agreement for gi...

Page 16: ...etc TELEDEX shall solely use the information internally and may give access to such information to its third party service providers solely for such third party service providers to provide services for TELEDEX F Entire Agreement and Waiver The EULA is the entire agreement regarding your use of the SOFTWARE superseding any other agreement or discussions oral or written At no time shall a failure o...

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